Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Vacaville. Visit us today at 1670 E. Monte Vista Ave, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.7
406 reviews
5 stars
198
4 stars
73
3 stars
35
2 stars
24
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude behavior and unprofessionalism.
Wait Times
Many customers experienced long wait times, even with appointments, leading to frustration.
Product Issues
Several reviews mentioned problems with equipment and billing, including incorrect charges and issues with service activation.
Store Management
Management received criticism for poor handling of customer issues and lack of accountability.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction.
- DWDavon WhitworthDec 21, 20254.0Great internet deals but cellular plans can be a hassle. Usually have a good time but last person who helped me fed me multiple lies and tried tricking me into paying for an overpriced phone.
- CYClaudia YldDec 8, 20253.0Don't bother about making an appointment. Still waited 20 minutes.
- WWWendy WallaceNov 3, 20251.0Worst service ever. Manager has no idea what he is doing. Came in first as they opened. Followed the xfinity procedure to check in first as everyone behind us just went to various service desks. So now, we are stuck at the check in desk getting little help because the customer service guy is trying to help us as well as check people in. Never got to trade in/ buy a new phone because the guy was so distracted. Ask manager for help, he mumbled something and walked off. Wasted an hour and left without anything
- AMAllison MartindaleOct 30, 20255.0Had a great experience over the weekend adjusting an Internet and phone bill to be just in my name and getting somebody else off my cell phone plan. Manager and staff members were very helpful to make this happen in a timely manner and very professional and caring. Highly recommend.
- BFBernadette FolliottOct 22, 20254.0Associate was able to help me so fast I was in and out in 10 min.
Frequently Asked Questions About Xfinity Store by Comcast
What are the operating hours of the Xfinity Store by Comcast in Vacaville?
The store is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday. Note that on November 26, 2025, it closes at 5:00 PM, and it is closed on November 27, 2025.
Where is the Xfinity Store by Comcast located in Vacaville?
It is located at 1670 E. Monte Vista Ave, Suite 101, Vacaville, CA 95688, USA.
What types of services does the Xfinity Store by Comcast in Vacaville offer?
The store offers a broad range of services including cable TV, internet service, home phone service, home security systems, mobile phone services, and business internet services.
How can I contact the Xfinity Store by Comcast in Vacaville?
You can call the local phone number at +1 415-834-5059 or the main phone number at +1 800-934-6489 for assistance.
Is the Xfinity Store by Comcast in Vacaville currently open?
Yes, the store is open following healthy practices including professional cleaning and social distancing. Fully vaccinated customers are not required to wear a mask unless mandated.
Where can I find more information or order services from Xfinity in Vacaville?
You can visit their landing page at https://www.xfinity.com/local/ca/vacaville/1670-e--monte-vista-ave.html or order online at https://www.xfinity.com/locations/california/vacaville.
What nearby places can I visit when coming to the Xfinity Store by Comcast in Vacaville?
Nearby places include Virtue Juice + Coffee and RareTea Vacaville for refreshing drinks, Poke Ichii and Noah's New York Bagels for meals, and Peet's Coffee for your coffee fix.
Are there any fitness centers near the Xfinity Store by Comcast in Vacaville?
Yes, you can visit StretchLab and FIT4MOM Vacaville, both nearby gyms offering fitness and active life classes.
What dining options are available near the Xfinity Store by Comcast in Vacaville?
Nearby dining includes Pieology Pizzeria for fast and vegan options, Buckhorn BBQ and Grill for barbecue, Rubio's for Mexican and seafood, and LeanFeast Vacaville for healthy meals.
Does the Xfinity Store by Comcast compete with other providers in Vacaville?
Yes, competitors in the area include AT&T, Verizon, RCN, and T-Mobile in the mobile and internet service sectors.