Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Union City. Visit us today at 31055 Courthouse Drive, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
685 reviews
5 stars
261
4 stars
123
3 stars
70
2 stars
44
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Staff Knowledge
Many customers expressed concerns about staff knowledge and training, indicating that employees often lacked the necessary information to assist effectively.
Service Efficiency
Customers frequently mentioned long wait times and inefficient service, particularly for equipment returns and issue resolutions.
Positive Experiences
Despite negative feedback, several customers highlighted positive experiences with specific employees who provided excellent service.
- SSShoaybDec 21, 20251.0Hands down the worst data provider I’ve ever dealt with. Save yourself the headache and take your money straight to Verizon where customer support actually exists. I walked into this location and was met with the rudest employee imaginable, no greeting no help no basic human decency. Just straight attitude for no reason. The vibes were awful the service was worse and the whole experience felt like I was inconveniencing them by existing. This store is a complete joke and honestly so is this company. Never coming back and would not recommend this place to anyone with even a shred of patience.
- RGRyan “golfr1604”Dec 12, 20255.0A wonderful experience at this store compared to the one at Fremont Hub. I was having issues receiving a Black Friday Promotion and Malcolm spent nearly a half hour working on my problem. He was kind, caring, genuine, and personable. My concerns were validated and I now know where to go when I need service help or have any other issues. Thank you Malcolm and Xfinity Union City!
- BTBilly G ThorntonDec 7, 20255.0From the time I entered the store , I was flagged by a smiling worker,, I was assisted quick and courteously . Good experience.
- SHShaera HamidNov 7, 20251.0They flat-out lied about my phone trade-in. The manager was rude and the employees were completely clueless. Total scam — avoid this place!
- TEThe Victorious ErdoganNov 4, 20251.0The representative at the store was very nice but Xfinity mobile service is very bad. I just got it yesterday. Im definitely going to terminate it by tomorrow. The home net is OK, but mobile phone service is very horrible.
Frequently Asked Questions About Xfinity Store by Comcast
What types of services does Xfinity Store by Comcast in Union City provide?
Xfinity Store by Comcast offers internet, cable TV, home phone service, mobile phone services, and home security systems in Union City, CA.
Where is Xfinity Store by Comcast located in Union City?
It is located at 31055 Courthouse Drive, Union City, CA 94587.
What are the regular business hours for Xfinity Store by Comcast in Union City?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any special health and safety practices at the Xfinity Store in Union City?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers may not need to wear masks unless required by mandates.
How can I contact Xfinity Store by Comcast in Union City by phone?
You can reach them at +1-800-934-6489 for inquiries and support.
Can I order Xfinity services online for the Union City location?
Yes, orders can be placed online via the Union City Xfinity page at https://www.xfinity.com/locations/california/union-city
What major competitors does Xfinity Store by Comcast in Union City face?
Competitors include AT&T, Verizon, RCN, and T-Mobile.
What nearby places can customers visit before or after their Xfinity Store visit?
Customers can enjoy desserts at Crumbl - Union City, grab coffee or sandwiches at Andersen Bakery, or relax at Massage Envy - Union Landing.
Are there other telecommunications stores near Xfinity Store in Union City?
Yes, nearby options include the Sprint Store and Verizon, both offering mobile phone services and accessories.
How can nearby places help customers find Xfinity Store by Comcast?
Landmarks such as Union City elementary school and GNC health store near Courthouse Drive help customers navigate to the Xfinity Store location.