Xfinity Store by Comcast

3.4
24 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone StoreComcast
At your Tracy, CA, 2990 West Grant Line Road, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment

Location

Xfinity Store by Comcast
2990 West Grant Line Road, Tracy, CA
95304, United States

Hours

Reviews

3.4
24 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
1
1 star
8
  • MP
    mario Perez
    Jan 3, 2026
    5.0
    Great! Elias came through and gave me a great bundle and saved me money. Much appreciated.
  • NK
    naga kummaragunta
    Dec 31, 2025
    5.0
    I worked with representatives from multiple Xfinity stores but experience here was the best and not even comparable.JASON was the guy who went above n beyond to dig through the bottom of the issue and resolved. He could have simply say talk to customer care or goto previously interacted store etc but he and his entire team chose to help me. If you ever stuck with a complicated issue at this store or else where, would suggest reach out to JASON and explain end to end. He and his team take you in the right direction.
  • GS
    gavin strickland
    Dec 22, 2025
    4.0
    much better than their old Tracy blvd. location
  • AD
    Amit Dabekar
    Dec 11, 2025
    1.0
    I could give 0 start if possible. Specially manager Cesar who was highly unprofessional and not choosing word wisely. Firstly I was authorized user on my wife’s account, which was blindly denied. And was adamant of me not being able to work on account. I called customer rep and rep did confirm about me being authorized user. But I had to go back in waiting line of customers to convey that back. Apart from that manager have habit of making rules on the fly and when asked about showing those rules on website, even after 10 mins of checking all the rules, he couldn’t.
  • JF
    jerrie farrill
    Dec 3, 2025
    5.0
    I have tried three days to try and get a hold of somebody from Xfinity because my Xfinity box doesn’t work anymore doesn’t light up. It’s like it blew a fuse or something, but I cannot get a hold of any live person. It just sends me in circles tells me to call back, tells me to unplug it. I do everything it says, and then it saysnothing. It just goes blank. It will not get me to a technician. What the hell can I do? I guess I have to take my Xfinity box to them without even making a appointment.

Frequently Asked Questions About Xfinity Store by Comcast

What services are offered at the Xfinity Store by Comcast in Tracy, CA?

The store offers Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment.

What are the operating hours of the Xfinity Store by Comcast in Tracy?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM. On November 26, 2025, it closes earlier at 5:00 PM and is closed on November 27, 2025 due to holiday hours.