Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Santa Rosa. Visit us today at 2350 Santa Rosa Ave, Ste B, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
2350 Santa Rosa Ave, Ste B, Santa Rosa, CA
95407, United States
Hours
Reviews
3.1
681 reviews
5 stars
247
4 stars
95
3 stars
68
2 stars
43
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of assistance from staff.
Efficiency
Some customers praised the efficiency of service, noting quick resolutions and minimal wait times during their visits.
Billing Issues
Numerous complaints about billing practices, including unexpected charges and difficulties in resolving billing disputes.
Store Experience
Customers expressed frustration with long wait times and inadequate facilities, such as lack of restroom access for customers.
Product Knowledge
While some employees were noted for their helpfulness and knowledge, others were criticized for misinformation and lack of support.
- PPPEEWEENov 6, 20255.0Nice quick good spot
- JHJarek S. HeapsOct 31, 20251.0Made me wait 30min for a quick return that only took less than a minute. Even then I felt like I was being rushed and that I was a burden. Rude service.
- BMBryan MasudaOct 9, 20255.0just went to return my router and Jake took care of us getting us in and out quickly. we came in earlier at 3pm but was too busy so make sure to make an appointment so you don't have to wait in line!
- EGElizabeth GarfiaSep 26, 20251.0No one answers the calls, after calling 5 times
- TDTom DiCandiaSep 17, 20255.0I was entered in the queue immediately as I passed through the door, and within 2 minutes an Xfinity representative summoned me by name and ushered me to his terminal to conduct the business at hand. The process was very efficient and I learned some details about Xfinity cellular product offerings which has peaked my interest to switch service.
Frequently Asked Questions About Xfinity Store by Comcast
What are the operating hours of the Xfinity Store by Comcast in Santa Rosa?
The Xfinity Store by Comcast in Santa Rosa is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM. Holiday hours may vary.
Where is the Xfinity Store by Comcast located in Santa Rosa?
The store is located at 2350 Santa Rosa Ave, Ste B, Santa Rosa, CA 95407, USA.
What services does Xfinity Store by Comcast offer in Santa Rosa?
They offer a range of services including internet, cable TV, home phone service, home security systems, mobile phone services, and business internet services.
How can I contact the Xfinity Store by Comcast in Santa Rosa?
You can reach them by phone at +1-800-934-6489.
Is the Xfinity Store by Comcast following any safety protocols during the pandemic?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers do not have to wear a mask unless required by mandates.
Can I order Xfinity services online for the Santa Rosa area?
Yes, you can order services online at https://www.xfinity.com/locations/california/santa-rosa.
What is the official website for the Xfinity Store by Comcast in Santa Rosa?
Their official webpage can be found at https://www.xfinity.com/local/ca/santa-rosa/2350-santa-rosa-ave--ste-b.html.
What nearby places can I visit when I come to the Xfinity Store by Comcast?
Nearby, you can visit Sammy Smoke Shop for tobacco products, La Belle Nail Lounge for beauty services, and Sleep Number for mattress and furniture shopping.
Are there dining options near the Xfinity Store by Comcast in Santa Rosa?
Yes, nearby dining options include Mountain Mike's Pizza, Habit Burger & Grill, Applebee's Grill + Bar, KFC, In-N-Out Burger, and Fosters Freeze.
What fitness and health-related businesses are near the Xfinity Store by Comcast?
Anytime Fitness gym is nearby for your workout needs, and there is also Senior Helpers North Bay offering home health care and retirement home services.