Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone Store
At your Santa Clara, CA, 2098 El Camino Real, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Xfinity Store by Comcast Branded Partner
2098 El Camino Real, Santa Clara, CA
95050, United States
Hours
Reviews
2.3
39 reviews
5 stars
12
4 stars0
3 stars
1
2 stars
1
1 star
25
- UPuzair PachhapureNov 6, 20251.0So I thought xfinity has the best customer service, until i visited this store. So i took a new connection for my house over a phone call with xfinity customer care, everything was smooth and the guy on call ask me to collect the wifi box from any store. So i went to this store and told that guy that i have created my account over a call, paid the initial amount of $25 online on xfinity website, and just told him that i came here to pick up the wifi box which was free. He asked me my registered phone number, and told me that my phone number is not registered. So i checked on my xfinity app, the phone number was already registered. Ok so i gave him my xfinity account number. He checked in the system and told me that i have some kind of special plan and special wifi box which is not available in any of the store nearby, he later told me to visit cupertino xfinity store. Next day when i went to a store which was in San Jose, that guy told me that he lied to me. There was nothing such SPECIAL plan or special wifi box in my account. He just simply gave me the wifi box. Never visit this store! The representative was rude! He just didn’t wanted to sell anything!
- JSjim slaytonOct 14, 20255.0Came in to switch carriers from T-Mobile to Xfinity cellular service. I think his name was Antonio — if I remember correctly — a very kind young man. He walked me through the process, and in about 20 minutes the whole transfer was done. Service is much better at my house now. T-Mobile didn’t even work; it would just say “SOS.” I see some bad reviews, but I don’t know — everything went great for me!
- JLJinyang LiOct 8, 20251.0Never go to this store. Please go to a corporate store like the one in Sunnyvale. People here have no idea about their job. This store only wants to sell things they make mistakes if you request a service like mobile line activation but don’t want to fix it at all so you will have to talk to customer support and fix it yourself.
- FSFlavio SouzaOct 6, 20251.0I wish i could give ZERO stars! Employees made fun of my last name, turning the screen and showing the others that laugh on my face! he said “this is the last name” for them, in front of me, didn’t even bother to wait me to leave to make fun of my last name! terrible experience! Never coming back and gonna tell everyone this story so they know what to expect at a xfinity store!
- LPLawrence PowellSep 22, 20251.0Don’t go to this branch I went in because I had questions on my bill. There was three representatives that looked at each other, as if they didn’t wanna help me. One representative walked away, and the representative that helped me shrugged his shoulders and shook his head. It seems like no one wants to work at this location or at least help customers if they have a bill issue. It was so disrespectful to the point where I just wanted to end my contracts with Xfinity luckily, I called customer service and honestly call customer service and ask for an agent to help was extremely faster accurate and the rep was able to pinpoint my issue and save my relationship with Xfinity.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Santa Clara offer?
The store offers Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services. You can also make payments and pick up or exchange equipment.
Where is the Xfinity Store by Comcast Branded Partner located in Santa Clara?
It is located at 2098 El Camino Real, Santa Clara, CA 95050, United States.
What are the operating hours for the Xfinity Store in Santa Clara?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
How can I contact the Xfinity Store by Comcast Branded Partner in Santa Clara?
You can contact them by phone at +1 800-934-6489.
Does the Xfinity Store in Santa Clara provide options for home security services?
Yes, the store provides home security and home security systems as part of their service offerings.
Can I subscribe to Xfinity Mobile services at the Santa Clara store?
Yes, you can subscribe to Xfinity Mobile services at this location.
Are there any dining options near the Xfinity Store in Santa Clara?
Yes, nearby dining options include China Stix, a Chinese and dim sum restaurant, Kobe Japanese Restaurant, and Subway sandwich shop which are convenient for meals before or after your visit.
What recreational or wellness places are close to the Xfinity Store in Santa Clara?
Nearby you can find YogaSix Santa Clara, a yoga studio and gym, as well as the AR Workshop Santa Clara for arts and crafts activities.
Are there any beauty or spa services near the Xfinity Store in Santa Clara?
Yes, several beauty salons and spas like Star Nails, Oro Studio Salon by Haley Barnes, and Daydream Holistic spa are located nearby for your convenience.
How can nearby points of interest help when visiting the Xfinity Store in Santa Clara?
Nearby restaurants and wellness centers allow customers to conveniently combine errands or enjoy dining and relaxation before or after visiting the store. For example, you can grab a meal at China Stix or attend a yoga session at YogaSix Santa Clara.