Xfinity Store by Comcast Branded Partner

2.7
35 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone StoreComcast
At your San Jose, CA, 5353 Almaden Expressway, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment

Location

Xfinity Store by Comcast Branded Partner
5353 Almaden Expressway, San Jose, CA
95118, United States

Hours

Reviews

2.7
35 reviews
5 stars
14
4 stars
0
3 stars
1
2 stars
0
1 star
20
  • SS
    Stacy
    Jan 4, 2026
    5.0
    Great service dispite the prior review of below I was in store this day with my child and that customer disconnect use hard racial slurs and cussing in store against those people. On the other hand a girl named Jazmyn helped me and she was so much more useful than Kate who had helped me in the past
  • RB
    Ramin Behbahani
    Dec 30, 2025
    1.0
    Very unprofessional and gang style store! Manager immediately was mad because i asked for a manager. I was polite and calm. They escalated the situation, they pushed me, the called police even! They lied to police i had a knife lol!!!!!
  • KE
    Kyle Elliott
    Dec 29, 2025
    1.0
    Xfinity customer service is absolutely awful. I am never using this service again. It is impossible to get a hold of someone.
  • AO
    A Ovissi
    Dec 12, 2025
    1.0
    Every question i ask, they said, I need to dial 611 and talk to Xfinity customer service. Not sure what is the point of going into the store.
  • DM
    David Marquez
    Sep 13, 2025
    3.0
    Kate was polite and had okay product knowledge, answering some questions but still unclear on some questions upon leaving the store. The bigger issue, however, was her appearance not being in line with the apparent dress code originally I had believed she was a fellow customer. While she made an effort to be helpful, professionalism in presentation is just as important as product knowledge, and this is the main reason for the 3-star rating.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does Xfinity Store by Comcast Branded Partner offer in San Jose, CA?

The store offers subscriptions for Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services. You can also make payments or pick up and exchange equipment.

What are the opening hours of the Xfinity Store at 5353 Almaden Expressway?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.