Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in San Jose. Visit us today at 1600 Saratoga Ave, Ste 32, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
549 reviews
5 stars
251
4 stars
91
3 stars
36
2 stars
27
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees like Eddie and Mariana received high praise, while others were reported as rude and unhelpful.
Wait Times
Customers frequently mentioned long wait times, especially without appointments, leading to frustration.
Internet Reliability
Several customers reported issues with internet reliability, including outages and poor service quality.
Sales Practices
Concerns were raised about aggressive sales tactics and unclear billing practices, leading to dissatisfaction among customers.
- SLSam LopezDec 23, 20255.0If you are looking to get a new phone or watch while saving money on your home service error marsh is your go to guy.
- JNJuan NororisDec 22, 20255.0Edgar in the front with glasses was very rude. Eddie was very helpful. Come and see him for good service.
- PAPraveen Kumar AlamDec 10, 20251.0Hard to get any help. Feels like dmv. Employees are rude and clueless.
- GWGrace WangNov 25, 20255.05 stars for Anthony Correia only who work at store as manager, he spend lots of time help a Desperate Chinese woman! Thank you so much Anthony!
- MAMo AshtariNov 24, 20251.0Xfinity is the least customer cebtric company I have ever seen. I got internet from them. In the last three months there has been more than 10 outages in my area. As well, every day I have my internet gone 3-4 times for 5 min each. I have changed my modem two times spent more than total of 4 hours troubleshooting with them. They sent a technician as well, didn't help. They have no respect of your time and business. If you have options, NEVER use them
Frequently Asked Questions About Xfinity Store by Comcast
What are the operating hours of the Xfinity Store by Comcast in San Jose?
The Xfinity Store by Comcast in San Jose is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
Where is the Xfinity Store by Comcast located in San Jose?
The store is located at 1600 Saratoga Ave, Ste 32, San Jose, CA 95129, USA.
What internet services does Xfinity provide in San Jose?
Xfinity offers a range of internet services including cable internet packages, home phone service, home security systems, and mobile phone services in San Jose.
Are there any health and safety measures in place at the Xfinity Store?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
Can I order Xfinity services online for the San Jose area?
Yes, you can order Xfinity services online through their San Jose location landing page at https://www.xfinity.com/local/ca/san-jose/1600-saratoga-ave--ste-32.html.
What nearby shopping centers can I visit when I go to the Xfinity Store?
Westgate Center is a nearby shopping center where you can shop, eat, and explore after visiting the Xfinity Store.
Are there any fitness options near the Xfinity Store in San Jose?
Yes, gyms like Zumba With Teri S. and 49ers Fit are located nearby, ideal for a workout before or after your store visit.
What dining options are available near the Xfinity Store?
Nearby dining options include El Gran Sabor, a Mexican restaurant and diner, and La Fruta Loka, a local restaurant where you can enjoy a meal before or after your visit.
How can I get in touch with the Xfinity Store by Comcast in San Jose?
You can contact the store by phone at +1 800-934-6489 or visit their Facebook page at https://www.facebook.com/586830294771701 for more information.
What kind of products and brands does the Xfinity Store by Comcast offer?
The store offers products under the Xfinity Store by Comcast brand including internet services, cable TV, mobile phone services, home security, and more.