Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in San Diego or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
I have had a horrible experience with Verizon Business. First I was offered a promotional rate which I never received. I tried calling their customer service. After long waits they refused to honor the rate even though I had written proof of the offer. When asked to speak to a supervisor I was hung up on repeatedly.
I found a way to contact Executive Services. Azaff R. was the representative that contacted me. He was just as bad. He was refusing to solve the problem even though I sent him multiple screenshots. He tried to give me a worse deal without explaining it completely. When I asked multiple questions and for him to explain it in detail he just ignored it.
Simply horrible.
SG
sue graham
Jun 28, 2025
1.0
I had an awful experience at the Carmel Valley Verizon. The staff was in helpful, rude and left me to contact by phone to get assistance with my phone issues. I went to the Verizon store after being assisted by customer service. They were excellent. I was helped by Sergio. He totally made my visit great.
TD
Tom Demere
Jun 21, 2024
1.0
Perhaps the worst customer service experience I’ve ever had!!
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 11890 Carmel Mountain Rd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How do I pay my Verizon business bill at 11890 Carmel Mountain Rd?
Primary Contacts, Administrators, or those with View and Pay access can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How can I access and manage my Verizon Business account online?
Use My Business to shop and activate devices online, make payments, view user details, and monitor data usage.
What is the maximum number of lines allowed on a Verizon business plan?
You can purchase up to 9 lines with the Verizon business plan. For more details, visit the Devices and Plans page.
How do I contact Verizon business customer service?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone services?
Yes, Verizon offers business phone services including unlimited nationwide calling with Preferred Voice. Check availability for your area.
What are the store hours for Verizon Business Services at 11890 Carmel Mountain Rd?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What pickup and delivery options does Verizon Business Services offer?
They offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which brands of business smartphones are available at Verizon Business Services?
Verizon offers business smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What nearby eateries can I visit before or after my visit to Verizon Business Services?
You can visit In-N-Out Burger, El Pollo Loco, McDonald's, or Boston Market nearby for a quick meal.
Are there any nearby shopping centers or retail stores near Verizon Business Services?
Yes, nearby shopping options include Carmel Mountain Plaza, Nordstrom Rack, Saks OFF 5TH, Ross Dress for Less, and Banana Republic Factory.
Can I find financial services close to Verizon Business Services at 11890 Carmel Mountain Rd?
Yes, there are Bank of America and Chase bank branches nearby, including a Chase ATM and a Chase Mortgage office.