Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Sacramento. Visit us today at 8258 Delta Shores Cir S, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.6
390 reviews
5 stars
185
4 stars
58
3 stars
33
2 stars
23
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some representatives like Steven and Jeff received high praise for their helpfulness, others, particularly management, were criticized for being rude and unhelpful.
Wait Times
Many customers reported excessively long wait times, both in-store and on the phone, leading to frustration and dissatisfaction.
Staff Knowledge
Several reviews indicated a lack of knowledge among staff, with customers receiving incorrect information or inadequate assistance.
Billing Issues
Numerous complaints were made regarding billing practices, including unexpected price increases and difficulties in resolving billing disputes.
Store Experience
While some customers appreciated the store's cleanliness and organization, others noted poor service and a lack of attention from staff.
- CCCody Clarke2 days ago1.0Im canceling once I get paid. Constant power outages, horrible communication and customer service. Been with xfintiy 10+ years, ill never go back after this. If youre thinking of using them, find someone else, save yourself the headache and lapse in service.
- RERekt ExcaliburDec 17, 20255.0Excellent service from Jeff. Went in a bit late but he still helped me. Fast, polite, and understanding 👌
- AMajmal mahrabanDec 6, 20251.0I’ve had a very disappointing experience with this Xfinity store. The store manager, Adam, was extremely unhelpful and came across as rude during multiple visits. I was sent here by two other Xfinity locations to resolve a billing issue, yet even after coming in more than three times, the problem still wasn’t addressed. It really makes me wonder what the hiring requirements are for management here, because the level of customer service I received was far below what I would expect from Xfinity.
- ALabdul latif latifiDec 6, 20251.0Zero customer service manager,Named Adam very arrogant and rude person. I don't know why Xfinity hires such people and causes them to lose their customers.
- EMEli MezaNov 24, 20251.0Monthly after 1 yr is over $200. They raise the price monthly then wanna say some dumb shit on the phone. Worst company I have ever been with.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Sacramento offer?
The Xfinity Store by Comcast in Sacramento offers internet services, cable TV, home phone service, home security systems, and mobile phone services.
Where is the Xfinity Store by Comcast located in Sacramento?
The store is located at 8258 Delta Shores Cir S, Suite 100, Sacramento, CA 95832.
What are the hours of operation for the Xfinity Store by Comcast in Sacramento?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on November 26, 2025, from 10:00 AM to 5:00 PM and closed on November 27, 2025.
Are there any COVID-19 safety practices in place at the Xfinity Store in Sacramento?
Yes, the store implements professional cleaning and social distancing. Fully vaccinated customers are not required to wear face masks unless mandated by local, state, or federal guidelines.
How can I find more information or order Xfinity services online?
You can visit their website at https://www.xfinity.com/local/ca/sacramento/8258-delta-shores-cir-s.html or order services directly through https://www.xfinity.com/locations/california/sacramento.
What are some nearby places to visit when I go to the Xfinity Store in Sacramento?
Nearby places include Casa Flores, a Mexican and seafood restaurant, The UPS Store for printing and shipping needs, and Chocolate Bash, a cafe that offers desserts and smoothies.
Can I access mobile phone services nearby the Xfinity Store in Sacramento?
Yes, T-Mobile, a mobile phone store and telecommunications company, is located nearby offering alternative mobile phone services.
What shopping options are available near the Xfinity Store by Comcast?
Delta Shores shopping center, Walmart Supercenter Sacramento - Delta Shores Circle, and Old Navy are all nearby locations offering a variety of shopping and retail options.
Where can I find tech support or mobile phone repair near the Xfinity Store?
Walmart Tech offers mobile phone repair and IT services close to the Xfinity Store by Comcast in Sacramento.
What brands and network features does XFINITY Mobile provide?
XFINITY Mobile combines America's largest, most reliable 4G LTE network with the most nationwide hotspots, offering broad coverage and reliable service.