Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Petaluma. Visit us today at 369 S. McDowell Blvd, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Customer service really good. Person name Zymial, was so good. Five star for him.
PB
Pat Boston
Nov 13, 2025
1.0
Technically their internet service is great. Never had a problem. But their billing service is useless. When my 2 years of service was over i was given a price for basic internet which was within my budget. It was to be $40 a month. After the first month it went up to $93. They had added a phone. I tried to get it taken off because i already have a phone plan with my family that they pay for. I called or went into store many times and they always said they fixed it but they never change the bill. Finally I got an email that said my request was denied. I just changed to AT&T.
NS
N. Shmat
Nov 10, 2025
2.0
I suppose my visit could've been worse...
I walked in and tried to make eye contact with someone. Anyone! It's hard to tell who works there since they're all in random street clothes, lots of goodies, staring at screens.
Must've been 3-4 minutes before someone called out at me and waved his arms. I suppose it's not cool to greet customers any more.
I explained that I need just wifi. Nothing else.
Then I sat there. In silence. No conversation. No questions. Nada.
For at least 10 minutes. He ran back and forth to the (?) manager to whisper questions (used car vibes). No, the manager didn't make eye contact either. But sat with his hand on his face, sometimes fingers in mouth, staring at a screen.
After 10 minutes he informed me (in scribbled writing) that just wifi would be $81. Wifi plus another phone (i don't need) would be $51. - for a year - then I'd have to "find another promo" or pay $81.
Yes, I tried to get the $51 for just wifi. No chance.
What has happened? These screens have made people....(fill in the blank).
It's just bizarre.
KS
Kristi Simmons
Nov 1, 2025
5.0
Junior at the Petaluma Xfinity Store
I am writing to commend the exceptional customer service provided by Junior at the Xfinity store located in Petaluma.
I was having a significant issue with my phone service that I couldn't resolve over the phonne
Junior was incredibly professional, patient, and knowledgeable. He listened carefully to my problem, quickly diagnosed the issue,
He fixed the problem as he was explaining The solution to me
His friendly demeanor and expert assistance turned a frustrating situation into a positive experience. Employees like Junior are a huge asset to Comcast/Xfinity. Please ensure he is recognized for his excellent work and dedication to customer satisfaction.
SS
Sarah
Oct 4, 2025
5.0
The store was very busy but the staff handled everything customer with grace and efficiency. They were quick despite the line and remained friendly to all
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Petaluma provide?
The Xfinity Store in Petaluma offers a range of services including internet, cable TV, home phone service, home security systems, mobile phone services, and IT services.
Where is the Xfinity Store located in Petaluma, CA?
It is located at 369 S. McDowell Blvd, Petaluma, CA 94954, USA.
What are the operating hours for the Xfinity Store in Petaluma?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
How can I find more information or make a reservation at the Xfinity Store in Petaluma?
You can visit the store's landing page at https://www.xfinity.com/local/ca/petaluma/369-s--mcdowell-blvd.html to learn more or to make an appointment online.
What is the main phone number to contact the Xfinity Store in Petaluma?
You can contact the store by calling +1 800-934-6489.
Is the Xfinity Store by Comcast Branded Partner in Petaluma currently open?
Yes, the store is currently open and operational.
Which competitors offer similar services as the Xfinity Store in Petaluma?
Competitors include AT&T, Verizon, and RCN who also provide internet, cable, and phone services in the area.
Are there nearby places where I can get hair and beauty services when visiting the Xfinity Store?
Yes, Supercuts, a hair and beauty salon, is nearby and convenient if you want to get a haircut or beauty treatment before or after your visit.
What nearby spots can I visit for coffee or a quick snack when I go to the Xfinity Store?
Nearby coffee shops include Peet's Coffee, Peet's Coffee & Tea, and Petaluma Cars And Coffee, offering great options to relax or grab a snack during your visit.
Are there other technology or electronics stores close to the Xfinity Store in Petaluma?
Yes, nearby you can find Comcast for electronics, GameStop for video games and hobbies, and uBreakiFix by Asurion for mobile phone and computer repair services.