Business Details
About
Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Pasadena or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.5
6 reviews
5 stars
3
4 stars
1
3 stars0
2 stars0
1 star
2
- MCMichael Chow6 days ago5.0⭐️⭐️⭐️⭐️⭐️ Five-Star Review I visited the Verizon store on Lake Ave in Pasadena after hearing a radio commercial saying they would beat your current phone bill from AT&T or T-Mobile—and it was absolutely true! Kira, the sales representative, greeted me with a big smile and walked me through all their promotions, from iPhones to internet plans to tablets. Thanks to her help, I didn’t just get an amazing deal on my monthly plan—I also received a free iPhone 17 Pro with no trade-in required and even an iPad for free. The monthly fees are incredibly good for premium service with unlimited data, talk, text, hotspot, and international travel included. Kira and her manager were both excellent—professional, friendly, and truly knowledgeable. I highly recommend stopping by this store if you want great deals and top-notch service. Absolutely worth the trip!
- TTTSLSep 20, 20251.0I honestly can’t believe how you all treat your customers. I bought Verizon WiFi from one of your stores, brought it home to try it out, and the service was terrible. So, I returned it right away. But today, when I checked my bill, the charges were outrageously high. I went back to Verizon to find out what was going on, and the salesperson’s first words were, “You need to call customer service, don’t come to the store.” Then he told me to check the app on my phone. I tried to follow his instructions, but since I have a business account, I couldn’t see any of the info in the app. I asked if he could just check it for me right then and there, and he flat out refused, saying I had to come back in a few days. I told him, “Dude, the money isn’t coming out of your pocket yet, so maybe you don’t care, but I care because I need to know why my bill is so damn high.” And what did he say? “Figure it out yourself, I can’t help you.” When I mentioned that he wasn’t acting like this when I signed up, he snapped back, “That’s our policy, now leave. I refuse service.” I am beyond disappointed with this carrier. Then I called customer service, and they told me that I’ve been charged $70 every month for one year and seven months – a total of $1,260. This is outright fraud. It’s like someone made a mistake and just keeps running away from responsibility. Unbelievable.
- AAAnya AvanesOct 6, 20241.0This place is just the worst! First they kept us waiting for almost 4 hours and then messed up our lines! They dont know what they're doing and Bryan, the manager is super rude. They wasted our time every single time!!!
- DCDana ChampionMar 7, 20235.0Edwin rocks. Best service ever!!
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 368 S Lake Ave?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 368 S Lake Ave?
Primary Contacts, Administrators, or those with View and Pay access can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access my Verizon Business account online?
You can manage your Verizon wireless services, activate new devices, make payments, and monitor data usage through My Business online tools.
What is the maximum number of lines on a Verizon business plan?
Verizon business plans allow you to purchase up to 9 lines. More details are available on the Devices and Plans page.
How do I contact Verizon business customer service?
Call Verizon business customer service at 1 (800) 837-4966 for assistance.
Does Verizon offer business landline phone service?
Yes, Verizon business offers landline phone service with unlimited nationwide calling through Preferred Voice.
What are the operating hours of Verizon Business Services at 368 S Lake Ave?
Open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays 9:00 AM to 7:00 PM, and Sundays 9:00 AM to 6:00 PM.
What brands of devices are available at Verizon Business Services in Pasadena?
They offer devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What kinds of products does Verizon Business Services offer?
They provide business cell phones, mobile hotspots, tablets, and laptops.
What nearby places can customers visit around Verizon Business Services at 368 S Lake Ave?
Customers can visit The Colonnade Mall for shopping, Little Kuts hair salon for grooming, and Le Cafe Creme for coffee and French cuisine — all within walking distance.
How can nearby electronics and beauty services benefit someone visiting Verizon Business Services?
After visiting Verizon, customers can explore Monaco AV Solution Center Store for electronics or unwind at nearby beauty salons such as Mikko Hair Creation and Integrity Lash for a complete business and self-care experience.
Are there nearby wellness and fitness options close to Verizon Business Services in Pasadena?
Yes, customers interested in wellness can visit AMG Dance Studio for fitness, TOC Therapy for mental health support, and Ne-Plus Ultra Chiropractic, all conveniently located nearby.