Xfinity Store by Comcast Branded Partner

4.1
62 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Oakland. Visit us today at 3093 Broadway, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
3093 Broadway, Oakland, CA
94611, United States

Hours

Reviews

4.1
62 reviews
5 stars
45
4 stars
2
3 stars
1
2 stars
2
1 star
12
  • DB
    David Bacon
    Nov 7, 2025
    1.0
    These people pulled down their shutters 10 minutes early after I drove half an hour to get there. Lazy people!
  • IT
    Imhotep Taylor
    Oct 28, 2025
    1.0
    I'm 99.99% sure the man, Hector, was high on something interacting with me. Completely lackadaisical and didn't want to help with my account, instead called someone on the phone who hung up repeatedly. When I inquired as to why he wouldn't just open my account on the ipad and look at plans (You know, like every other Xfinity store) I kid you not his exacts were "Ya know man, I could but it's just so complicated because you have home security so I'm gonna let her do it." And I walked out afterwards. Just an embarrassing experiencing.
  • AP
    Ashlee Pierce
    Oct 25, 2025
    1.0
    They didn’t know what they were doing when we asked for help fixing the phone. They said they couldn’t upgrade the line either because there was a claim even though it was never submitted. It took 20 minutes just to be told they couldn’t do anything at all to help. And the manager had to be asked several questions but couldn’t be bothered to come help, instead he messed with the tv.
  • RC
    Ricky Carter
    Oct 15, 2025
    1.0
    Horrible customer service. The people that work there seem like they don't know what they are doing and struggle to answer your questions. I wanted to do a trade in, and I didn't want an iPhone. He couldn't pull up the prices and proceeded to show me the iphones... pick your poison. Maybe they are good at something... but I suggest a different location
  • AV
    Asjha Vining
    Aug 12, 2025
    5.0
    the service was great 😊 the staff were great donald helped me set everything up i’m very happy at how attentive he was with my customer service this young man deserves a raise he is a very hard worker and always is nice friendly and helpful hector also was very nice and helpful they both made my day much better i appreciate them a lot god bless those young men they were extremely nice even though others were giving them a hard time with the busy lines but they stood up and did their job again thank you 😊

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What products and services does the Xfinity Store by Comcast Branded Partner in Oakland offer?

The store offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet solutions.

What are the operating hours of the Xfinity Store at 3093 Broadway, Oakland?

The store is open every day from 10:00 AM to 6:00 PM.