Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Merced. Visit us today at 125 E Yosemite Crossing, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
125 E Yosemite Crossing, Merced, CA
95340, United States
Hours
Reviews
2.8
161 reviews
5 stars
57
4 stars
11
3 stars
9
2 stars
5
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were criticized for being rude or unprofessional.
Efficiency
Customers reported long wait times and inefficient service, with many expressing frustration over delays and lack of assistance.
Sales Practices
Several reviews highlighted aggressive upselling tactics by staff, leading to dissatisfaction among customers who felt pressured to purchase additional services.
Store Management
Management received negative feedback for not addressing customer concerns effectively, with some customers feeling ignored or dismissed.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific employees who provided excellent service and support.
- GTgirl “Redmilkyeyes” TwNov 9, 20251.0Internet sucks, just wants money, and is too LAZY to fix their stuff.
- KFKat FinnNov 3, 20255.0Got greeted as I walked in. I had ordered an internet tower. I was in and out in les than 10 minutes
- STSandra Castro TorricoNov 1, 20255.0Muchas gracias Kimberly, tu ayuda el dia de ayer mostrando tu eficiencia , disposicion y analisis y conocimiento de tu trabajo marco la diferencia. Thank you very much Kimberly, your help yesterday by showing your efficiency, disposition and analysis and knowledge of your work made a difference.
- CCCharlesOct 24, 20251.0Worst customer service! Bunch of staff just standing around holding tablets, lil’ Frankie or Francisco was more interested in trying to sign me up for their mobile service. I had an issue with internet, called him back and he just avoided the call. Sent to the new xfinity store twice by the online rep to pick up equipment, only to get there and they were clueless, saying we are a third party we don’t do that. I waited for a manager to help me out, but they were busy supervising or training another employee on how to look busy while on hold to avoid doing their job. I finally left the store after 15 minutes. Can anyone explain the purpose of this location opening if they are just a third party and can’t do anything?
- CCchris chavezSep 29, 20251.0Worst service ever sense their a brand partner store they do what they want, tried to exchange do pod said we don’t do it here , called Xfinity customer service they said they would, went back to store with rep on line gave the phone to the worker they said we are all out at this time and can’t help out seen the girl shake her head like don’t do it. But if you’re signing up for new service or upgrading, they will slap to attention right away and help you out. They are a joke!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What are the operating hours of the Xfinity Store by Comcast Branded Partner in Merced?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Xfinity Store by Comcast Branded Partner located?
It is located at 125 E Yosemite Crossing, Suite B, Merced, CA 95340, US.
What services does the Xfinity Store in Merced provide?
The store offers services including cable TV, internet, home phone service, home security systems, and mobile phone products.
How can I contact the Xfinity Store by Comcast Branded Partner in Merced?
You can call them at +1 800-934-6489 for inquiries.
Does the Xfinity Store in Merced have an online presence for more information?
Yes, you can visit their website at https://www.xfinity.com/local/ca/merced/125-e-yosemite-crossing.html or their Facebook page at https://www.facebook.com/107137712081673.
Which major competitors does the Xfinity Store in Merced have?
Major competitors include AT&T, Verizon, and RCN in the Merced area.
What nearby dining options are available around the Xfinity Store in Merced?
Nearby dining options include Panda Express, Five Guys, Mountain Mike's Pizza, Subway, Yosemite Station, and Hong Kong Chinese Restaurant.
Are there any mobile phone stores near the Xfinity Store in Merced?
Yes, Verizon, Victra — Verizon Authorized Retailer, and Verizon Authorized Retailer – Victra are nearby mobile phone stores you can visit.
Where can I get coffee or tea near the Xfinity Store in Merced?
You can visit Starbucks or Em-Tea, both located near the Xfinity Store for coffee or bubble tea.
What other useful nearby businesses are close to the Xfinity Store for errands or services?
Nearby businesses include Jiffy Lube for automotive needs, Raley's Supermarkets for grocery shopping, and Raley's Pharmacy for pharmacy services.