Verizon Business Services

2.8
19 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Laguna Niguel or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
27040 Alicia Pkwy, Laguna Niguel, CA
92677, United States

Hours

Reviews

2.8
19 reviews
5 stars
4
4 stars
5
3 stars
1
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2
1 star
7
  • BR
    Benjamin A Wolf Ravenous
    Dec 11, 2025
    1.0
    Easily the worst Verizon store i have ever been to. Their manager is the most incompetent store leader whonis incapable of understanding what is being asked of him. Its almost like he doesn't understand English. They are unwilling to help current customers who cant rectify issues that Verizon customer support cant fix over the phone. The manage said - "We are focusing on sales and will not help customers with any technical problems"... sales are important, customer service is not an option??? I am absolutely leaving Verizon in a permanent way, no matter how much it costs to do so. They are by fatlr the very worst of all wireless companies.
  • CR
    Contact André Roberti
    Nov 5, 2025
    1.0
    Such a bad service. Closed minded. I lost my time again trying to be helped. I had a 1 hour call with Verizon yesterday to fix a problem and they asked me to show up in a store. Which I just did. Arrived in the store, they can’t do anything.. They even didn’t listen to my issue..
  • GL
    Grecia Lamprea
    Oct 26, 2025
    1.0
    Jose Luis helped me out and was extremely rude. I complained to the manager Amal and he told me I could call 611 to complain. Definitely canceling my service after this experience. Crappy store and even worse staff.
  • PT
    Phong Truong
    Oct 4, 2025
    4.0
    Good customer service
  • MT
    Mehmet Tilki
    Sep 20, 2025
    1.0
    That man at the entrance at the door is very arrogant and turned him away directly from the door. Are you making a lot of effort to work with unattended and rude staff? I’m a customer, doesn’t he have to be interested?

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 27040 Alicia Pkwy?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage