Verizon Business Services

3.7
6 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Gilroy or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
6965 Camino Arroyo, Gilroy, CA
95020, United States

Hours

Reviews

3.7
6 reviews
5 stars
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1 star
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  • JP
    Jackie Partida
    Nov 16, 2024
    5.0
    Thank you for great service Kolby my husband came to purchase a second line for myself and Kolby was of great help and assistance coming from customer service of 25 years I can definitely appreciate his service great recruiting skills !!!!
  • IS
    Ismael Silva
    Feb 18, 2024
    5.0
    Fast and friendly service very professional
  • SL
    Sherman Leland
    Dec 29, 2023
    5.0
    They understand your needs and requests and provide solutions
  • BV
    Brian Vonderwerth
    Jun 7, 2023
    1.0
    I will never shop this location again! Worst customer service I have ever experience. I have been a customer for 10+ years and have decided to close my account after this altercation. Unwilling to help!!! Stay AWAY! They kept asking if I had an appointment (David) and refused to help me unless I went home and set one up. "Come back tomorrow with an appointment" they said. Why have a store front if you cant get serviced here?!! I explained to them that the replacement phone they sent wasn't working and I had been without a phone for 4 days. I explained my entire situation as I was traveling across the country when this all started. I had rushed down from San Francisco airport to get to the store before they closed and luckily enough i arrived with 15 minutes to spare. After pleading my case, David and the other employees continued to refuse help. They demanded I establish an appointment to be helped there! Not sure this is how you should treat a paying customer let alone a human being. It takes a great deal to get me angry but I was livid at this point and demanded they close my account right then and there. David then says"hold on" as he walks to the back of the store to grab a 8x10 piece of paper with like 15 phone numbers on it and says call these numbers if I want to close your account and then proceeds to tell me that they close in a few minutes and I should leave because they cant help me! This added salt to the wound as HOW AM I SUPPOSED TO CALL AND CANCEL WHEN I DON'T HAVE A WORKING PHONE??!!!! The whole reason I walked into the store. Verizon you just lost a good paying customer!!
  • FK
    Feroze K
    May 15, 2023
    1.0
    It's just horrible! Not even friendly or a smile. Straight ask if you have an appointment. You have a guy standing and not doing anything, and they can't even help you. They just ask if you have a reservation and he doesn't even have anyone in the store. What type of policy or business is this Verizon. 3 workers and one customer and they can't even help. Don't even bother going to this location.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 6965 Camino Arroyo?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage