Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Gilroy or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Thank you for great service Kolby my husband came to purchase a second line for myself and Kolby was of great help and assistance coming from customer service of 25 years I can definitely appreciate his service great recruiting skills !!!!
IS
Ismael Silva
Feb 18, 2024
5.0
Fast and friendly service very professional
SL
Sherman Leland
Dec 29, 2023
5.0
They understand your needs and requests and provide solutions
BV
Brian Vonderwerth
Jun 7, 2023
1.0
I will never shop this location again! Worst customer service I have ever experience. I have been a customer for 10+ years and have decided to close my account after this altercation. Unwilling to help!!! Stay AWAY!
They kept asking if I had an appointment (David) and refused to help me unless I went home and set one up. "Come back tomorrow with an appointment" they said. Why have a store front if you cant get serviced here?!!
I explained to them that the replacement phone they sent wasn't working and I had been without a phone for 4 days. I explained my entire situation as I was traveling across the country when this all started. I had rushed down from San Francisco airport to get to the store before they closed and luckily enough i arrived with 15 minutes to spare. After pleading my case, David and the other employees continued to refuse help. They demanded I establish an appointment to be helped there! Not sure this is how you should treat a paying customer let alone a human being.
It takes a great deal to get me angry but I was livid at this point and demanded they close my account right then and there. David then says"hold on" as he walks to the back of the store to grab a 8x10 piece of paper with like 15 phone numbers on it and says call these numbers if I want to close your account and then proceeds to tell me that they close in a few minutes and I should leave because they cant help me!
This added salt to the wound as HOW AM I SUPPOSED TO CALL AND CANCEL WHEN I DON'T HAVE A WORKING PHONE??!!!! The whole reason I walked into the store. Verizon you just lost a good paying customer!!
FK
Feroze K
May 15, 2023
1.0
It's just horrible! Not even friendly or a smile. Straight ask if you have an appointment. You have a guy standing and not doing anything, and they can't even help you. They just ask if you have a reservation and he doesn't even have anyone in the store. What type of policy or business is this Verizon. 3 workers and one customer and they can't even help. Don't even bother going to this location.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 6965 Camino Arroyo?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
Where is Verizon Business Services located in Gilroy?
Verizon Business Services is located at 6965 Camino Arroyo, Gilroy, CA 95020, United States.
What are the operating hours of Verizon Business Services in Gilroy?
Verizon Business Services is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What products can I find at Verizon Business Services in Gilroy?
You can find business cell phones, business mobile hotspots, business tablets, and business laptops at Verizon Business Services.
Does Verizon Business Services offer mobile, internet, and voice plans?
Yes, Verizon Business Services offers mobile plans, wireless internet plans, and voice plans for businesses.
How can I pay my Verizon business bill at 6965 Camino Arroyo?
If you are the Primary Contact, Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously when logged in to My Business Wireless.
Can I pick up my online order in-store at Verizon Business Services?
Yes, Verizon Business Services offers in-store pickup for your orders to provide added convenience.
How do I contact Verizon Business customer service?
You can contact Verizon Business customer service by calling 1 (800) 837-4966.
What nearby places can I visit before or after my appointment at Verizon Business Services in Gilroy?
Nearby places include Jersey Mike's Subs, Starbucks, Panera Bread, and Chipotle Mexican Grill, where you can enjoy sandwiches, coffee, baked goods, and Mexican cuisine close to the Verizon store.
Are there nearby health and wellness stores near Verizon Business Services in Gilroy?
Yes, The Vitamin Shoppe, Eye C Optometry, Gilroy Crossing Dental, and ACCU Dental Gilroy are located nearby where you can find vitamins, optometry services, and dental care.
What shopping centers are close to Verizon Business Services in Gilroy?
Gilroy Crossing Shopping Center and Gilroy Crossing are nearby options for shopping and other amenities near Verizon Business Services.