Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Fresno. Visit us today at 4952 East Kings Canyon Road, 102, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
4952 East Kings Canyon Road, 102, Fresno, CA
93727, United States
Hours
Reviews
3.7
948 reviews
5 stars
498
4 stars
127
3 stars
87
2 stars
47
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and unprofessional behavior.
Sales Practices
Multiple reviews highlight concerns about unethical sales tactics, including pressure to purchase unnecessary services and misleading information.
Wait Times
Customers frequently mention long wait times for service, even when the store is not busy, leading to frustration.
Mixed Experiences
While some customers report positive interactions and helpful staff, others express dissatisfaction with their overall experience, indicating inconsistency in service quality.
- JZJavier ZamoraDec 28, 20255.0In and out with a new cable box. Simple....
- SWsilver wolfDec 7, 20251.0Terrible service and a bunch of workers that only no how to lie but also try to take advantage of you if your not properly paying attention, over all terrible they say they are trained and their to help but that's also a lie or else they would of done their job properly the first time
- SHshia herDec 3, 20251.0If I could give this place 0 stars I would. Unethical sales tactics. Making me sign up for Xfinity voice without my permission. Also they lie to close out sales. Useless and heartless reps.
- GLGhxst_ LVNov 22, 20253.0I kept making 3–4 annoying trips because the phone robot was trash and nobody would help with my password or number. Then Mario pulled up, fixed it all, and put me on game so I won’t have to deal with that headache again. Shout out to MARIO!!
- AMAshley MatossianNov 21, 20255.0Xfinity itself, is a nightmare (specifically overseas customer service!). But this store was great. I came in to cancel servies/return my modem, and the 2 male employees were quick to greet me, very professional, kind and friendly and promptly helped me return my modem without hassle. Unfortunately I did not get their names, but I was very happy with my experience at this location.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Fresno offer?
The Xfinity Store provides internet, cable TV, home phone, home security systems, and mobile phone services in Fresno.
Where is the Xfinity Store by Comcast Branded Partner located in Fresno?
It is located at 4952 East Kings Canyon Road, Suite 102, Fresno, CA 93727.
What are the store hours of the Xfinity Store in Fresno?
The store is open Monday through Saturday from 10 AM to 8 PM, and on Sunday from 11 AM to 6 PM.
What COVID-19 safety measures are in place at the Xfinity Store in Fresno?
Professional cleaning and social distancing are in place. Fully vaccinated customers do not need to wear a face mask unless required by mandates.
How can I contact the Xfinity Store in Fresno?
You can call them at +1 800-934-6489 for any inquiries or support.
Can I order Xfinity services online for the Fresno location?
Yes, you can order online at https://www.xfinity.com/locations/california/fresno.
What brands does the Xfinity Store in Fresno represent?
The store is branded as Xfinity Store by Comcast Branded Partner.
Which popular fast food restaurants are near the Xfinity Store in Fresno?
Nearby fast food options include Subway, Jack in the Box, KFC, Taco Bell, and Raising Cane's, perfect for grabbing a quick meal before or after your visit.
Are there any mobile phone stores close to the Xfinity Store in Fresno?
Yes, there is a Cricket Wireless Authorized Retailer close by for additional mobile phone service options.
What community services and non-profits are nearby the Xfinity Store in Fresno?
Nearby community organizations include United Way Fresno and Madera Counties, GO Public Schools Fresno, and The Children's Movement of Fresno.