Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Fresno. Visit us today at 35 E Via La Plata, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.6
450 reviews
5 stars
227
4 stars
60
3 stars
32
2 stars
26
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude interactions, with several customers reporting negative experiences with management and staff attitudes.
Staff Knowledge
Some employees were praised for their knowledge and helpfulness, while others were criticized for being uninformed or dismissive.
Wait Times
Customers frequently mentioned long wait times, with some expressing frustration over delays in service.
Product Issues
Several reviews highlighted problems with billing, service interruptions, and equipment issues, leading to dissatisfaction with the overall service.
- THTony HicksDec 16, 20255.0Carmen was knowledgeable and friendly
- JSJason ShweikiNov 2, 20251.0Went to get info on a modem. Employees sitting around playing on their phones. This lady finally says hello I ask her I’m looking for info about a modem. She replies I’m not a technician I don’t know anything about modems. She couldn’t offer any info at all about the modem because she says she’s not a technician….. if you want help don’t go here they won’t help you. They are clueless on the product they sell.
- MVMichael VargasOct 21, 20255.0They were very helpful to my mom.
- DGDiana GonzalesOct 19, 20254.0Very helpful
- EMEric MendozaOct 11, 20251.0The manager Jose is rude and not helpful.
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Fresno?
The Xfinity Store by Comcast is located at 35 E Via La Plata, Fresno, CA 93720.
What are the operating hours for the Xfinity Store by Comcast in Fresno?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. It also has holiday hours, opening from 10:00 AM to 5:00 PM on November 26, 2025, and closed on November 27, 2025.
What services does Xfinity Store by Comcast offer?
They offer a range of services including cable TV, internet, home phone service, home security systems, mobile phone services, and business internet services.
How can I contact the Xfinity Store by Comcast in Fresno?
You can contact the store by phone at +1 800-934-6489.
What COVID-19 safety measures does the Xfinity Store by Comcast implement?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local authorities.
Where can I find more information or order services from the Xfinity Store by Comcast online?
You can visit their website at https://www.xfinity.com/local/ca/fresno/35-e-via-la-plata.html to learn more or place orders.
What other Xfinity-related locations are near the Xfinity Store by Comcast in Fresno?
There is another Xfinity location nearby offering internet service, television services, and telecommunications services.
What shopping centers are located near the Xfinity Store by Comcast?
The River Park Shopping Center and The Shops At River Park are nearby, providing customers opportunities for shopping and dining before or after visiting the store.
Are there dining options near the Xfinity Store by Comcast?
Yes, nearby dining options include Fuzio Universal Pasta, Mimi's Cafe, Panera Bread, Rubio's Coastal Grill, Yard House, and Starbucks, allowing customers to enjoy a meal or coffee around their visit.
Does the Xfinity Store by Comcast have a presence on social media where I can get updates?
Yes, Xfinity has a Facebook page at https://www.facebook.com/428872490484180, a YouTube channel at https://www.youtube.com/user/xfinity, and Instagram handle @xfinity, where you can find updates and information.