Xfinity Store by Comcast

3.1
612 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Dublin. Visit us today at 4104 Grafton St, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
4104 Grafton St, Dublin, CA
94568, United States

Hours

Reviews

3.1
612 reviews
5 stars
195
4 stars
109
3 stars
78
2 stars
49
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Long Wait Times

Many customers reported excessive wait times for service, even with appointments, leading to frustration.

Mixed Experiences

While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.

Technical Issues

Customers frequently mentioned unresolved technical problems and dissatisfaction with service reliability, particularly regarding internet connectivity.
  • VV
    Victor
    Jan 3, 2026
    1.0
    I have been in this store a few times. My experience has not been positive. Now I go to other stores.
  • SS
    Shivan
    Dec 28, 2025
    1.0
    Refused to do a line transfer despite the website saying they can do it in-store. Also ghosted me inside the store and just left me waiting.
  • EG
    Erman Gurses
    Dec 20, 2025
    1.0
    I just got very bad experience. The guy, whose job is to help people, refused all the way to help me, he was extremely rude and arrogant person.
  • NK
    naga kummaragunta
    Dec 10, 2025
    1.0
    My ask was to cancel a trade in, new phone was not even opened or activated.Its been hour with multiple associates and finally they sent me home without resolving and asked me comeback later.Such a pathetic experience that i never saw anywhere else in the world. It's day 2 -- no resolution yet..I still don't have my number back..They messed it up and my number is still locked and activated some new number.Now my bank transactions are all on hold due to that. :(
  • AR
    Anthony Rosas
    Dec 1, 2025
    5.0
    Shout out to the Xfinity in store team. Specially Leann and Jordan(sorry if that’s not the gentleman’s name). The Xfinity over the phone team screwed me over, put me on the wrong plan which ended up not qualifying me for the Black Friday promo. Leann was able to give me multiple options which led us to a resolution. Again, shoutout to the team! I’m glad they’re leaded by someone like Leann!

Frequently Asked Questions About Xfinity Store by Comcast

What products and services does Xfinity Store by Comcast in Dublin offer?

Xfinity Store by Comcast in Dublin offers internet, cable TV, home phone service, home security systems, and mobile phone services.

Where is Xfinity Store by Comcast located in Dublin?

It is located at 4104 Grafton St, Dublin, CA 94568.