Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Dublin. Visit us today at 4104 Grafton St, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.2
605 reviews
5 stars
195
4 stars
109
3 stars
77
2 stars
49
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being described as rude, unhelpful, and dismissive.
Long Wait Times
Many customers reported excessive wait times, both for service and appointments, leading to frustration.
Mixed Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for lack of knowledge and poor attitudes.
Billing Issues
Several customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties in resolving payment issues.
Service Quality
Customers frequently complained about the quality of internet and mobile services, citing poor connectivity and lack of effective solutions.
- SSSara SmothersNov 16, 20254.0Upon entering a Young man immediately greeted me politely. The store was bright & clean. A busy site. They're plenty of helping hands.The sales girl who was assigned to help me was a little short with her words & seemed annoyed & annoying. I don't know if she's meant for front line customer service. She finally put me on a online support call. He understood me & was very pleasant & resolved my issue with a smile😊.
- JHJanice HollisterNov 7, 20251.0Horrible!!!the woman messed up our whole phone system!!!. Your company has horrible customer service Ps y st
- AFAqra FaiziOct 27, 20251.0I recently had an unpleasant experience with an Xfinity representative. He was very unhelpful and had a bad attitude. Instead of solving my issue, he told me to call customer service myself. I’m very disappointed with the service and would rate it 0 out of 10. All of them are rude I will never visit the store ever again. Ixfinity better teach their employees how to treat their customers.
- JSJoel SorichOct 14, 20253.0We were kept waiting to sign in for 4 mins for no reason that we could determine. After a 45 min wait we were helped by a very knowledgeable gentleman.
- ASAhmad Tamim SultaniOct 14, 20255.0Awesome services
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in Dublin offer?
Xfinity Store by Comcast in Dublin offers internet, cable TV, home phone service, home security systems, and mobile phone services.
Where is Xfinity Store by Comcast located in Dublin?
It is located at 4104 Grafton St, Dublin, CA 94568.
What are the store hours for Xfinity Store by Comcast in Dublin?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Are there any special holiday hours for Xfinity Store by Comcast?
Yes, on November 26, 2025, the store is open from 10:00 AM to 5:00 PM and closed on November 27, 2025.
Does Xfinity Store implement any health and safety measures for customers?
Yes, professional cleaning and social distancing practices are in place. Fully vaccinated customers do not have to wear masks unless required by mandates.
How can I contact Xfinity Store by Comcast in Dublin?
You can call the local phone number at +1 925-344-7500 or the main phone number at +1 800-934-6489.
Where can I find the official website for Xfinity Store by Comcast in Dublin?
The official website is https://www.xfinity.com/local/ca/dublin/4104-grafton-st.html.
What nearby restaurants can I visit before or after shopping at Xfinity Store in Dublin?
Nearby restaurants include The Banana Garden (Malaysian), Cellar 9 Restaurant & Bar (American), Inchin's Bamboo Garden (Chinese), Mezbaan Bar & Indian Cuisine, Buffalo Wild Wings, Mayflower Restaurant (Chinese Dim Sum), and more.
Are there any nearby grocery or supermarket options close to Xfinity Store?
Yes, Spice Corner and Turmeric Indian Supermarket are nearby options for groceries and shopping.
What nearby services can help with eye care or dental needs near Xfinity Store Dublin?
Dublin Ranch Optometry provides eye care services, and Dublin Ranch Dental offers dental services nearby.