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Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Downey or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
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- JTJade TranApr 12, 20251.0WORST TELCOM customer service experience EVER!!! I called customer service and they told me to go into a store. I came into this store. After explaining the situation, the team member asked the manager what to do. The manager by the name of Tony who claims he has been working for Verizon for 15+ years says he cannot help me. He proceeded to say his store mainly deals in sales, they are not equipped to help troubleshoot. That’s customer service and told me I can call customer support, but they are not open on the weekends. I clarified, “Are you telling me Verizon customer service is not open on the weekends to troubleshoot customer service issues.” Then he rephrased and say customer service is open, but not at full capacity. Then he said, “I can call them if you don’t waiting, but I won’t be able to help.” This guy, Tony, seems to me to be a horrible representative of Verizon. He doesn’t seem solution oriented or customer service oriented. He had no intentions of helping solve the problem constantly saying he can’t do anything, as if he is not a Verizon employee. He made it seem like Verizon customer service is a completely entity and his sole responsibility is only selling phones and plans; assisting with Verizon troubleshooting is beyond his capabilities. T-Mobile and AT&T employees/stores would NEVER treat their customers or any prospective customers this way. You can instantly see the difference in caliber when you are speaking to a rep. I had to repeatedly explain the situation to him because I just don’t think he was capable of understanding the situation or problem. If this guy, Tony, has been working for Verizon for any length of time (he claims 15 years), he definitely doesn’t belong in management, especially since he is NOT solution oriented and NOT customer focused. HORRIBLE TELCOM EXPERIENCE. Stay away from Verizon; better to stick to T-Mobile and/or AT&T (or any other Telecom company with professional working for them).
- MLMoises LanderosFeb 6, 20244.0They had everything I needed a cell phone and all accessories
- ECErick CalderonJul 5, 20231.0Worst company, I was trying to switch carriers and they lie about there promotional starting. Was $30 per line. And they were trying to sold me a $100 monhtly service per line. Horrible. Bussiness
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 12006 Lakewood Blvd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 12006 Lakewood Blvd?
If you are the Primary Contact, Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access my Verizon Business account online?
Use My Business to manage your Verizon wireless services, shop and activate new devices, make payments, and monitor data usage online.
How many lines can I have on the Verizon business plan?
You can purchase up to 9 lines with the Verizon business plan.
What is the Verizon Business Services' location and hours of operation?
Verizon Business Services is located at 12006 Lakewood Blvd, Spc N100, Downey, CA 90242. It is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Business in Downey offer?
They offer brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Business Services offer in-store pickup for products?
Yes, they provide in-store pickup as well as free 2-day shipping, express lockers, and same-day delivery options in select areas.
What products and services does Verizon Business offer at this location?
They offer business cell phones, mobile hotspots, tablets, laptops, and plans including mobile, wireless internet, and voice plans.
How can I contact Verizon Business Services in Downey?
You can call them at +1 866-644-4532 or visit their website for appointments and more information.
What nearby dining options are available around Verizon Business at 12006 Lakewood Blvd?
Nearby restaurants include Philly's Best sandwich shop, Rubio's Mexican and seafood restaurant, Jimmy John's sandwich shop, and Starbuck's coffee shops — great spots to grab a meal or coffee before or after your visit.
Are there any nearby shopping or service locations near Verizon Business in Downey?
Yes, Downey Landing shopping center is nearby for clothes and shopping, and there are services like Kaethe Salon and TheJoint La for beauty and spa needs, plus UPS Alliance Shipping Partner for courier services.
Can I find coffee and smoothie places near Verizon Business?
You can visit Jamba Downey Landing smoothie juice bar and multiple Starbucks coffee shops near the Verizon Business location for beverages and snacks.