Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Daly City. Visit us today at 153 A Serramonte Center, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.6
276 reviews
5 stars
137
4 stars
31
3 stars
29
2 stars
13
1 star
66
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported long wait times, often exceeding expectations, leading to frustration.
Customer Service
Mixed reviews on customer service; some praised individual staff members while others criticized the overall service quality and professionalism.
Service Efficiency
While some experiences were quick and efficient, many customers noted inefficiencies and lack of organization in handling requests.
Communication Issues
Several customers experienced poor communication regarding account status and service details, leading to confusion and dissatisfaction.
Store Environment
The store was often described as busy with limited staff, contributing to a chaotic atmosphere.
- SLSon LeeNov 1, 20254.0I just came here for service and the wait time was pretty long, but at least they have seats and televisions playing whatever they're playing to keep you busy. At the same time, there is no such thing as reservations and you don't treat this place like a restaurant. They have plenty of countertop booths for support and customer service. I came on halloween and everyone was in the festive spirit. The parking lot is packed.Don't worry about it, and just park a little farther away, in another section of the parking lot, walk through the mall and show up at this place.
- VAVictoria AngSep 28, 20252.0Long wait times and the staff isn't even keeping track of people signing up in line. I put my name down and was told I was 5th in line. I waited for about 30 minutes, asked for an update on my place in line and was told they didn't have my information in the queue!
- CHCarlos HamiltonSep 5, 20255.0Isela Marquez en serramonte es buena persona y muy servicial y atenta!excellent y exceptional 👏
- TLTom letsrollJul 12, 20252.0Comcast/Xfinity has a problem with 3rd party email providers not connecting, and they do not know how to remedy. They do not answer the phone with and technical support,...round and round with Press 1, or Press 2,..and back again..they do NOT answer the phone. Spent 4-hours when somehow they called me...they could not fix their software glitch from 1-year ago that blocks password for 3rd party email (Apple Mail). Sad
- BQBeato QJul 3, 20251.0What's the point of making an appointment?
Frequently Asked Questions About Xfinity Store by Comcast
Where is Xfinity Store by Comcast located in Daly City?
Xfinity Store by Comcast is located at 153 A Serramonte Center, Daly City, CA 94015.
What are the operating hours of Xfinity Store by Comcast?
The store operates from 10:00 AM to 7:00 PM Monday through Saturday and from 11:00 AM to 6:00 PM on Sundays.
Does Xfinity Store by Comcast have any holiday hours?
Yes, on November 26, 2025, the store is open from 10:00 AM to 5:00 PM and closed on November 27, 2025.
What services does Xfinity Store by Comcast offer?
They offer cable TV, internet, home phone service, home security systems, mobile phone services, and business internet services.
How can I contact Xfinity Store by Comcast in Daly City?
You can reach them by phone at +1 415-834-5059 or visit their website at https://www.xfinity.com/local/ca/daly-city/153-a-serramonte-center.html.
Are there any health and safety practices at the store?
Yes, they have professional cleaning and social distancing practices in place. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local authorities.
Which nearby coffee shop can I visit before or after my visit to Xfinity Store by Comcast?
Peet's Coffee is a nearby cafe where you can enjoy a coffee either before or after your visit to the store.
What nearby restaurants are close to Xfinity Store by Comcast?
Nearby restaurants include California Fish Grill, Rubio's, Pogu, and Auntie Anne's where you can grab a meal or snack around your visit.
Are there any nearby stores for shopping after visiting Xfinity Store by Comcast?
Yes, nearby stores include Nordstrom Rack, Daiso California, T.J.Maxx, Bed Bath & Beyond, and JCPenney for various shopping needs.
Can I find other mobile phone providers near Xfinity Store by Comcast?
Yes, Verizon and AT&T are mobile phone providers located near Xfinity Store by Comcast for additional options.