Xfinity Store by Comcast Branded Partner

3.0
51 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Cupertino. Visit us today at 20686 Homestead Rd, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
20686 Homestead Rd, Cupertino, CA
95014, United States

Hours

Reviews

3.0
51 reviews
5 stars
23
4 stars
1
3 stars
3
2 stars
3
1 star
21
  • JZ
    Jing Zheng
    Dec 18, 2025
    1.0
    I am an Xfinity business user residing in Cupertino, California. I am writing this review to report a severe network outage issue with Comcast, which remained unresolved for 4–6 hours. Contacting customer service was even more disappointing—they only instructed me to restart the equipment and wait, without promptly arranging for a technician to visit. This was a truly awful customer service experience. I strongly advise against using Xfinity/Comcast internet. Absolute garbag
  • DW
    dekai wen
    Dec 7, 2025
    1.0
    This was a terrible experience. They took a picture of my ID card and then told me later that I couldn't process the transaction (I was helping my wife replace her physical SIM card in her new phone with a virtual SIM card). So why did they need my personal information in the first place? I even started to worry about the security of my ID card... The service was awful.
  • JR
    Jitender Rohilla
    Dec 4, 2025
    1.0
    Not a store to visit. They do a lot of false promises while giving the phone and internet. And later mention that previous employee has given wrong information. Store hours on the gate mentions 7 pm. It is not a Comcast owned store. Visit the Sunnyvale Xfinity store. Very pathetic experience here. But store is closed looks like at 6pm. Wrong information on display itself.
  • PK
    Prashant Kumar
    Dec 1, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Great service at Xfinity Cupertino! I really liked the service at Xfinity Cupertino. Avril was a very good person—friendly, patient, and extremely helpful. She took the time to explain everything clearly and made the whole process smooth and stress-free. Excellent customer service. Highly recommended!
  • KN
    Kaori Nakai
    Nov 25, 2025
    5.0
    Anthony gave me the service that I really need.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What is the address of the Xfinity Store by Comcast Branded Partner in Cupertino?

The store is located at 20686 Homestead Rd, Cupertino, CA 95014, US.

What are the store hours for the Xfinity Store by Comcast Branded Partner?

The store is open daily from 10:00 AM to 6:00 PM.