Xfinity Store by Comcast Branded Partner

3.1
45 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Cupertino. Visit us today at 20686 Homestead Rd, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
20686 Homestead Rd, Cupertino, CA
95014, United States

Hours

Reviews

3.1
45 reviews
5 stars
21
4 stars
1
3 stars
3
2 stars
3
1 star
17
  • HL
    Hendrick Lee
    Oct 21, 2025
    5.0
    I haven't gone into an Xfinity stores in ages, but I had good experience here. The store is conveniently located and reasonably staffed. Someone named David helped me, and he really took the time to understand what I wanted to do. Not only this, but I feel like he really took the time to try addressing my needs in as best a way as possible, including making sure I was getting the right price. Due to Xfinity corporate processes (and an abundance of caution), they processed what they could as far as possible, and then set me up to come back later to make sure I would get the best deal (once my old phone was received and graded). I really appreciate the care, time, and attention. Xfinity often gets a lot of bad reviews (some of which are likely valid), but there are definitely employees who care a lot and really try to help. It's also much easier to get to anger, and I think people don't share their good experiences often enough.
  • FN
    Feiyang Niu
    Oct 12, 2025
    1.0
    You have to visit the store 3+ times to get a simple request to be fully resolved
  • BL
    Bailong Li
    Oct 6, 2025
    5.0
    Thank David a lot for helping me at the last minute before the close. Really patient and professional service
  • IA
    Issac Abraham
    Sep 14, 2025
    5.0
    Always a great time when I visit this store. The staff is super friendly, knowledgeable, and helpful. Not to mention the in-store deals that they have are not to be found anywhere else. Idk what other reviews are talking about.. I’ve been with Xfinity since 5 years now and every time I’ve had to visit, I’ve been treated very well.
  • DG
    Deepa Gopinathan
    Aug 24, 2025
    1.0
    Xfinity online customer service agents, live agents on the phone and store employees’ primary goal is to send customers in circles and waste time. After wasting several hours with different online support agents over the course of a week and phone calls with live agents, I was told to go to Xfinity store in Cupertino or Sunnyvale to troubleshoot cellular connection for Apple Watch. Store employees in both locations confirmed there is no tech support in their stores, go back to online agents! Disappointing experience, highly recommend going with some other internet/mobile provider.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What is the address of the Xfinity Store by Comcast Branded Partner in Cupertino?

The store is located at 20686 Homestead Rd, Cupertino, CA 95014, US.

What are the store hours for the Xfinity Store by Comcast Branded Partner?

The store is open daily from 10:00 AM to 6:00 PM.