Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Citrus Heights. Visit us today at 7869 Greenback Lane, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
7869 Greenback Lane, Citrus Heights, CA
95610, United States
Hours
Reviews
3.5
275 reviews
5 stars
143
4 stars
24
3 stars
14
2 stars
14
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual staff members for their friendliness and helpfulness, there were numerous complaints about misleading information, poor communication, and unprofessional behavior from some employees.
Billing Issues
Several customers reported significant problems with billing, including unauthorized charges, misleading promotions, and difficulty resolving discrepancies.
Store Experience
The store environment received mixed reviews; some customers appreciated the quick service and friendly staff, while others noted long wait times and inadequate staffing during busy periods.
Technical Reliability
Customers frequently mentioned issues with internet reliability and service outages, leading to frustration and dissatisfaction with the overall service.
Product Knowledge
While some employees were commended for their knowledge and assistance, others were criticized for a lack of understanding of products and services, leading to customer confusion.
- BHBlake HendersonOct 31, 20254.0The staff were very friendly especially De-Jon who took care of my equipment return very quickly.
- CPCarina POct 9, 20255.0Shane was super helpful
- MHmarcia henrySep 30, 20254.0Was able to make an appointment so had little wait time. Agent was pleasant and helpful. Unfortunately the only stores that carry the X1 boxes are in Roseville or Folsom. No one in Citrus Heights/Carmichael has the newer tech??!! Come on Xfinity, if you offer it every store should carry it.
- MMMatthewSep 9, 20251.0Sugarmae, terrible agent. Lies about prices, manipulative on pricing. Doesn't even put the right name on an account. I recommend staying away from this store. Customer service is terrible.
- TRThomas ReedSep 9, 20255.0They took care of us as promptly as possible, that staff had an awesome attitude despite how busy they were getting.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
Where is the Xfinity Store by Comcast Branded Partner located in Citrus Heights?
The store is located at 7869 Greenback Lane, Citrus Heights, CA 95610, USA.
What are the operating hours of the Xfinity Store in Citrus Heights?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What products and services does the Xfinity Store by Comcast offer in Citrus Heights?
The store offers internet services, cable TV, home phone, home security systems, mobile phone services, and related telecommunication products.
How does Xfinity ensure safety during visits to their Citrus Heights store?
They maintain professional cleaning and social distancing practices; fully vaccinated customers do not need to wear masks unless mandated by authorities.
How can I contact the Xfinity Store in Citrus Heights for inquiries or support?
You can call the store at +1 800-934-6489 for assistance.
Where can I find more information about the Xfinity Store in Citrus Heights online?
Visit their landing page at https://www.xfinity.com/local/ca/citrus-heights/7869-greenback-lane.html for details and online services.
Which nearby places can I visit around the Xfinity Store at Citrus Heights?
Nearby places include Aspen Dental - Citrus Heights, VIP Nails & Spa, Firestone Complete Auto Care, and Yetzi Tacos for dining.
Are there fitness or martial arts centers near the Xfinity Store in Citrus Heights?
Yes, Level Up Martial Arts and Citrus Heights Taekwondo Academy are nearby for martial arts and fitness activities.
Can I find beauty and spa services close to the Xfinity store?
Yes, nearby beauty and spa options include VIP Nails & Spa, Footy Rooty massage, CosmoProf beauty products, and HKBbeauty.
Are there any convenient automotive services near the Xfinity Store in Citrus Heights?
Firestone Complete Auto Care and several gas stations like GREENBACK SHELL and Shell are located close to the Xfinity store for automotive needs.