Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Chico. Visit us today at 1950 East 20th St, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
621 reviews
5 stars
271
4 stars
98
3 stars
54
2 stars
34
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff are praised for being helpful and friendly, while others are criticized for being unprofessional and unhelpful.
Wait Times
Long wait times reported consistently, with customers experiencing delays even with appointments.
Billing Issues
Numerous complaints about billing practices, including unexpected charges and difficulties in resolving billing disputes.
Service Reliability
Frequent reports of unreliable internet service and issues with equipment activation.
Store Experience
Store environment is described as busy and sometimes chaotic, with some customers noting cleanliness issues.
- HTHarold Tarter5 days ago1.0Xfinity has some of the slowest customer service, expect to wait a while!
- JAJakob AOct 24, 20251.0Was offered a free iPad and reduce my monthly bill with service for a year and now I am getting scammed hard by them, charging me for the line that was suppose to be free and then never got a response from someone after you guys scammed me for it.
- SCsonia cejaOct 19, 20255.0Representatives were kind and were quick to help, thank you.
- JNJess NewcombOct 13, 20255.0Great staff got fast service
- BSBrandon SnyderOct 10, 20251.0Wow, no. People sucked, staffing sucked, the second longest I've ever spent in line waiting for help making the small town ER look fast and it was closed down.
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Chico?
The Xfinity Store by Comcast is located at 1950 East 20th St, Unit C319, Chico, CA 95928.
What are the operating hours of the Xfinity Store by Comcast in Chico?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM. Holiday hours may vary.
What safety measures are in place at the Xfinity Store by Comcast regarding cleanliness and social distancing?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
What internet services does the Xfinity Store by Comcast provide in Chico?
Xfinity offers internet services including various internet packages and providers in the Chico area.
Does Xfinity offer mobile phone services at the Chico location?
Yes, the Xfinity Store by Comcast offers mobile phone services and products as part of their offerings in Chico.
What options are available for home security through the Xfinity Store by Comcast?
Xfinity provides home security systems and home alarm systems options in Chico through their store.
How can I contact the Xfinity Store by Comcast in Chico?
You can call the local phone number at +1 415-834-5059 or the main phone at +1 800-934-6489 for inquiries.
Are there any nearby mobile phone stores close to the Xfinity Store by Comcast in Chico?
Yes, nearby there is Metro by T-Mobile at 1950 East 20th Street, which is a mobile phone store and retailer.
What shopping options are available near the Xfinity Store by Comcast for clothing and accessories?
Nearby shopping options include Victoria's Secret & PINK, Men's Wearhouse, JCPenney, Burlington, Finish Line, and H&M among others for clothing and accessories.
Are there food and beverage options near the Xfinity Store by Comcast for customers visiting the area?
Yes, Auntie Anne's Pretzels Chico Mall is nearby, offering bakery and fast food options for visitors.