Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Tucson. Visit us today at 4433 N 1st Ave, AZ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.7
123 reviews
5 stars
47
4 stars
5
3 stars
4
2 stars
2
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely poor customer service experiences, including rudeness, lack of support, and difficulty reaching live agents.
Billing Issues
Numerous reviews highlighted problems with billing, including overcharges, difficulty in obtaining refunds, and misleading information regarding charges.
In-Store Experience
While in-store staff received praise for their friendliness and helpfulness, many customers noted that issues often arose when dealing with the company remotely.
Service Reliability
Customers frequently complained about unreliable internet and mobile service, with reports of frequent disconnections and poor performance.
Overall Satisfaction
Overall, customer satisfaction appears low, with many expressing frustration and disappointment with both the service and the company's practices.
- PBpaul Bristow4 days ago1.0I guess you can’t just have Mobil, they force you to take the internet as well. Sucks!
- JTJack Tonsly6 days ago1.0I'm giving you guys a one-star review just simply on the fact that you do Service Repairs in the middle of the day why do I have to go without internet because your guys incompetence I'm going to be leaving a one-star review on all your facilities since you seem to be unable to provide internet properly should have just stuck with Cox Cable
- DTDiane TiptonNov 1, 20251.0The employees there can't help you do anything besides sell you something.
- EREd RhinehartOct 22, 20251.0Stay as far away from this company as possible. Customer service is non existent and they are always over charging on your bill. Took me 6 months to get my $200 in overcharged refunded. Horrible company
- AWaaron whiteOct 22, 20252.0Xfinity cell service is pathetic. They reel you in with "just as good as Verizon" but once you burn through the passable "5G" your service becomes laughable. You can barely play reels on Instagram or Facebook and forget trying to stream movies or play games on your phone because that is absolutely gone until next month or you're on wifi. Save yourself the trouble and just go with a reliable provider. Even mint mobile is more reliable than xfinity.
Frequently Asked Questions About Xfinity Store by Comcast
What internet services does Xfinity Store by Comcast offer in Tucson?
Xfinity Store by Comcast provides internet services in Tucson, including various internet packages and broadband options.
Where is the Xfinity Store by Comcast located in Tucson?
The store is located at 4433 N 1st Ave, STE 103, Tucson, AZ 85719, United States.
What are the business hours of Xfinity Store by Comcast in Tucson?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM. It is closed on November 27, 2025, for a holiday.
How can I contact the Xfinity Store by Comcast in Tucson?
You can contact the store by calling +1 800-934-6489.
What types of services does the Xfinity Store by Comcast in Tucson provide?
Services include cable TV, internet service, home phone service, home security systems, and mobile phone services.
Are there any nearby restaurants where I can eat before or after visiting the Xfinity Store by Comcast?
Yes, nearby restaurants include Boston Market, Arby's, Filiberto's Mexican Food, Carl's Jr., The 81 Hong Kong Cafe, and McAlister's Deli.
Is there a coffee shop near the Xfinity Store by Comcast in Tucson?
Yes, Starbucks is a nearby coffee shop where you can grab a coffee before or after your visit.
What other retail stores are close to the Xfinity Store by Comcast in Tucson?
Nearby retail stores include Bealls Outlet, Famous Footwear, Batteries Plus Bulbs, CORE furniture store, and Ace Hardware.
Does Xfinity Store by Comcast have an online presence where I can learn more or make a reservation?
Yes, you can visit their Tucson-specific landing page at https://www.xfinity.com/local/az/tucson/4433-n-1st-ave.html or use the reservation link provided on the site.
What social media platforms can I use to follow or contact Xfinity?
Xfinity has a Facebook page at https://www.facebook.com/111985761906408 and an Instagram handle @xfinity. They also have a YouTube channel at https://www.youtube.com/user/xfinity.