Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Tucson. Visit us today at 8020 N Cortaro Rd, AZ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
561 reviews
5 stars
265
4 stars
75
3 stars
47
2 stars
36
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude or unhelpful.
Store Experience
Many customers appreciated the quick and efficient service in-store, but there were complaints about long wait times and unclean conditions.
Technical Issues
Numerous reviews highlighted ongoing technical problems with internet and mobile services, leading to frustration among customers.
Communication Problems
Customers expressed dissatisfaction with the difficulty of reaching customer service via phone and the lack of effective online support.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing practices, including unexpected increases and issues with billing.
- JTJack Tonsly6 days ago1.0I am doing a one-star review just for the simple fact that you guys are cutting internet out in the middle of the day it is not my fault you guys are incompetent and don't know when to do Service Repairs for some reason I've got to go without internet because you guys lack the ability to work on top of that your service goes out and now we can't contact you or let you know it's out you basically cut all ties with the people who should be valuable customers
- DTDeborah ThomasNov 13, 20255.0Easy and fast
- GJGordana JelinicNov 1, 20255.0Josh provided excellent customer service! He was knowledgeable and very professional. It was so easy getting things set up. Thank you very much!
- JNJJ NorthamNov 1, 20255.0Jacob and his manager Richard did an amazing job handling several complicated issues. It was all done with smiles and patience. Thank you!
- LTLauren TevisOct 11, 20255.0Lovely experience! My router was not working after multiple attempts and chatting with online customer support. Went into the store the next day and the blonde woman I spoke with was very friendly and swapped out my router for a new one for free. I was in and out and the new router works great! I thought it was going to be a headache or expensive so I was pleasantly surprised! Definitely recommend!
Frequently Asked Questions About Xfinity Store by Comcast
What are the operating hours of the Xfinity Store by Comcast in Tucson?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM. It is closed on November 27, 2025 for a holiday.
Where is the Xfinity Store by Comcast located in Tucson?
The store is located at 8020 N Cortaro Rd, Suite 120, Tucson, AZ 85743, USA.
What services does the Xfinity Store by Comcast provide?
The store offers internet services, cable TV, home phone service, home security systems, mobile phone services, and various related products in the Tucson area.
How can I contact the Xfinity Store by Comcast for customer support?
You can call the local phone number at +1 520-744-5442 or the main phone line at +1 800-934-6489.
Does the Xfinity Store by Comcast have any COVID-19 safety practices in place?
Yes, the store maintains professional cleaning and social distancing. Fully vaccinated customers do not need to wear a face mask unless required by regulations.
What wireless network does Xfinity Mobile use?
Xfinity Mobile combines America's largest and most reliable 4G LTE network with the most hotspots nationwide.
What nearby dining options are there around the Xfinity Store by Comcast?
Nearby dining options include Guadalajara Grill (Mexican restaurant), Chili's Grill & Bar (American restaurant and bar), It’s Just Wings (chicken wings restaurant), Subway (sandwich shop), Taco Bell (fast food Mexican restaurant), and The Screamery (ice cream shop).
What nearby stores can customers visit when they come to the Xfinity Store by Comcast?
Customers can also visit nearby stores such as Dollar Tree, HomeGoods, T.J.Maxx, Ross Dress for Less, Petco, Batteries Plus Bulbs, Mattress Firm, and Sprint Store By Connectivity Source.
Are there any nearby fitness or health facilities near the Xfinity Store by Comcast?
Yes, nearby health facilities include Banner - University Medicine Primary Care Clinic and Banner Physical Therapy - Cortaro. For fitness, there is LA Fitness and BarDown Fitness & Nutrition.
How can I find more information or visit the Xfinity Store by Comcast online?
You can visit their landing page at https://www.xfinity.com/local/az/tucson/8020-n-cortaro-rd.html or their Facebook page at https://www.facebook.com/109648016533678.