Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Phoenix or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
They need to close this location down. Literally 13 people waiting and not one employee there. How can they operate like this????? People could have stolen items and no one would even be there to know.
Zero help, zero employees and a store playing loud music. So messed up.
The manager should be ashamed.
JL
John Lillywhite
Jun 16, 2025
1.0
Honestly, I don't believe I've ever experienced such a lack of customer service and ineptitude as I had when I stepped into this Verizon store.
Initially ignored, I had to make it known by making serious eye contact with the store manager that I was taking up space in their store before I was acknowledged. Then, I was greeted by an agent who knew far less about the products than I did. I waited for her to do whatever she was doing before I finally listened to my intuition and got the heck out of there.
I recently had a significantly bad experience with the telephone and online customer service departments, and I felt it necessary to actually invest a little bit of time talking to a Verizon agent face to face. It didn't work out very well. I'm now fully convinced that Verizon has gotten so big that they no longer understand what customer service really is.
The abysmal service I received from this outlet was the straw that will drive me away from Verizon.
SY
Samantha Yazzie
Apr 17, 2025
1.0
I went to get a new phone. It was busy at the time I went in so I just looked around the store. Nobody came up to me to ask if I've been help. I waited 20 min and another person came in. Then they got attended too and got checked in and they still didn't see me and another couple came in and they got welcomed in. So point is they don't have any customer service.
CR
Cherie Raeth
Sep 14, 2024
5.0
Switched my phone numbers over to my fiancé‘s plan. They they did an excellent job helping us.
OO
Ondrea
Sep 24, 2023
5.0
Badger was amazingly helpful! I was kind of needy and was at the store all day. He was patient professional and fixed all my problems!
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 21001 N Tatum Blvd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 21001 N Tatum Blvd?
If you are the Primary Contact or Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account?
You can use My Business to shop and activate new devices, make online payments, view user details, and monitor data usage conveniently.
How many lines are available on the Verizon business plan?
You can purchase up to 9 lines with Verizon's business plan. More details are available on the Devices and Plans page.
What is the customer service number for Verizon Business?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone services?
Yes, Verizon Business offers unlimited nationwide calling with Preferred Voice. Check availability and explore plans today.
What are the store hours for Verizon Business Services at 21001 N Tatum Blvd?
Open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products and services does Verizon Business Services offer?
They provide business cell phones, mobile hotspots, tablets, laptops, and offer mobile, wireless internet, and voice plans.
Is in-store pickup available at Verizon Business Services?
Yes, Verizon Business Services offers in-store pickup along with various delivery options like free 2-day shipping and same-day delivery in select areas.
What nearby dining options are available near Verizon Business Services on N Tatum Blvd?
You can visit nearby restaurants such as Flower Child for healthy meals, MidiCi The Neapolitan Pizza Company for pizza, or Breakfast Kitchen Bar for brunch and cafe options before or after your visit.
Are there any nearby transit or service centers that can aid in finding Verizon Business Services?
Nearby notable businesses include a Verizon mobile phone store for additional services and US Bank for banking needs, making navigation and errands convenient around the area.