Verizon Business Services

3.0
6 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Phoenix or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
21001 N Tatum Blvd, Phoenix, AZ
85050, United States

Hours

Reviews

3.0
6 reviews
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  • MU
    Medical Unicorn
    Aug 22, 2025
    1.0
    They need to close this location down. Literally 13 people waiting and not one employee there. How can they operate like this????? People could have stolen items and no one would even be there to know. Zero help, zero employees and a store playing loud music. So messed up. The manager should be ashamed.
  • JL
    John Lillywhite
    Jun 16, 2025
    1.0
    Honestly, I don't believe I've ever experienced such a lack of customer service and ineptitude as I had when I stepped into this Verizon store. Initially ignored, I had to make it known by making serious eye contact with the store manager that I was taking up space in their store before I was acknowledged. Then, I was greeted by an agent who knew far less about the products than I did. I waited for her to do whatever she was doing before I finally listened to my intuition and got the heck out of there. I recently had a significantly bad experience with the telephone and online customer service departments, and I felt it necessary to actually invest a little bit of time talking to a Verizon agent face to face. It didn't work out very well. I'm now fully convinced that Verizon has gotten so big that they no longer understand what customer service really is. The abysmal service I received from this outlet was the straw that will drive me away from Verizon.
  • SY
    Samantha Yazzie
    Apr 17, 2025
    1.0
    I went to get a new phone. It was busy at the time I went in so I just looked around the store. Nobody came up to me to ask if I've been help. I waited 20 min and another person came in. Then they got attended too and got checked in and they still didn't see me and another couple came in and they got welcomed in. So point is they don't have any customer service.
  • CR
    Cherie Raeth
    Sep 14, 2024
    5.0
    Switched my phone numbers over to my fiancé‘s plan. They they did an excellent job helping us.
  • OO
    Ondrea
    Sep 24, 2023
    5.0
    Badger was amazingly helpful! I was kind of needy and was at the store all day. He was patient professional and fixed all my problems!

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 21001 N Tatum Blvd?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage