Business Details
About
Camping StoreBicycle StoreClothing StoreChildren's Clothing StoreShoe StoreSki Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
132 reviews
5 stars
102
4 stars
8
3 stars
3
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Colby and Jackson for their exceptional service.
Product Availability
While some customers appreciated the selection, others noted that the store was smaller than expected and lacked certain items, particularly snowboarding gear.
Repair Services
The bike and ski repair services received high marks for efficiency and expertise, with multiple reviews commending the staff for their thoroughness and helpfulness.
Membership Pressure
Several customers expressed discomfort with the aggressive push to join the REI membership program, feeling it detracted from their shopping experience.
Store Experience
The store was generally described as clean and organized, but some customers found the limited dressing rooms and inventory issues frustrating.
- AKAlexis Kelly2 days ago5.0Everyone was really helpful! Nice selection !
- WWWalt WunderlyJan 5, 20265.0This location just never misses, every time I’ve been in has been great. The customer service has been the best part!
- TBThiago BacicOct 11, 20255.0Very friendly staff. Helped us with our questions on bear spray for our trip.
- JPJohn PSep 4, 20251.0This branch doesn't do gas canister, bear spray disposal as other branches. They also don't carry things like carabiner. Not many staff to help you find things.
- NCNicole CharnonAug 29, 20255.0Colby had our trailer wheel spinning like new in no time. He fit us in and had things rolling smooth; progressional, courteous, all around good dude. The rest of the REI staff were super nice as well and we were checked on by just about everyone that worked there to make sure we found what we needed. Great group in Jackson!
Frequently Asked Questions About REI
What products and brands can I find at REI in Jackson, WY?
REI offers quality outdoor gear, including award-winning REI brand gear and clothing, suitable for outdoor enthusiasts from beginners to seasoned pros.
What are the store hours for REI in Jackson, Wyoming?
REI is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is the REI store located in Jackson?
The REI store is located at 974 West Broadway, Jackson, WY 83001.
Does REI in Jackson offer in-store shopping or curbside pickup?
REI provides in-store shopping but does not offer curbside pickup.
How can I contact REI in Jackson, WY?
You can contact REI by phone at +1 307-284-1938 or visit their website at https://www.rei.com/stores/jackson-hole.
Is there an app available for REI customers on Android devices?
Yes, REI has an Android app available on Google Play for easier access to their products and services.
What types of stores are near REI in Jackson?
Nearby stores include Saucony and Chacos, both specializing in shoes, which may be useful if you're looking for specialized footwear alongside outdoor gear.
Are there any outdoor or travel services close to REI that I can use for my adventures?
Yes, nearby you can find Yellowstone Day Tours and The Driver Provider, which offer travel services that could complement your outdoor excursions after shopping at REI.
What nearby ski resort can I visit when shopping at REI in Jackson?
Grand Targhee Ski Express is a nearby ski resort that customers can enjoy, especially after preparing their gear at REI.
Are there services related to automotive care near REI in Jackson?
Yes, The Garage by Detail Driven and Detail Driven provide automotive repair and detailing services close to REI, which could be convenient if you need car care before or after your visit.