Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist with bike repairs and purchases.
Repair Quality
The shop received numerous positive comments regarding the quality and timeliness of bike repairs, with many customers expressing satisfaction with the results.
Community Engagement
Slow Roll Cycles is recognized for its contributions to the local biking community, including hosting events and supporting local teams.
Pricing
While most reviews noted fair pricing, there were a few mentions of dissatisfaction regarding increased repair costs over time.
SE
See Eye
1 day ago
5.0
Excellent shop! Great folks to work with, very reasonable prices and knowledgeable staff.
BG
Blake Glueck
4 days ago
5.0
Very knowledgeable. Friendly. Fair. Accommodating.
I got my Kona Sutra from here. Great bike. I've ridden from Fargo, ND to Toledo, OH and many smaller trips over the 4 or 5 years I've had it. >10,000 miles
They keep the bike up to the task.
They've happily given me advice when I was researching new drivetrain parts and upgrades.
One time, I needed to get my bike boxed up to ship overseas. They looked it over when they put it in the box. Then, when the trip unfortunately got canceled, they were able to quickly put it back together at a reduced price since they were the ones who put it in the box.
Probably my favorite small business in Madison.
CN
chris neuman
Dec 16, 2025
5.0
Dan is literally the best, and to be honest everyone at the shop is amazing. They are always willing to take the time to explain things on my level, and help me understand the world of biking.
Great people, a sweet dog, and rad bikes!
AF
Andrew Frank-Loron
Nov 24, 2025
5.0
Great mechanics - only place in Madison I will take my mountain bike suspension and fork to be serviced!
NN
NaN NaN
Nov 22, 2025
5.0
Beat local bike shop, hands down! Anything you need from quick, well done repairs to accessories for mountain or road biking. Great staff, reasonable prices and just super good people..
Yes, we offer sales and repair of electric bicycles.
Do you work on all brands of bicycles?
Yes, we work on conventional and electric bicycles.
Do you offer bicycle repair services?
Yes, we offer bicycle repair services for all brands.
What types of bikes do you sell?
We offer a wide range of bicycles, including road bikes, mountain bikes, hybrid bikes, electric bikes, and kids' bikes. We carry popular brands and models to suit different riding styles and budgets.
Can I schedule a bike repair appointment?
Yes, we accept appointments for bike repairs. You can call or book online to schedule a convenient time for your service. Walk-ins are also welcome, but scheduling in advance ensures faster service.
How much does it cost to get my bike repaired?
We work at an hourly rate of $110/hour.
Do you offer bike tuning and maintenance services?
Yes, we offer complete bike tuning and maintenance services, including brake adjustments, gear shifting, chain lubrication, and tire pressure checks. Regular maintenance helps keep your bike in top condition and extends its lifespan.
How do I know what size bike I need?
Our team can help you find the right bike size based on your height, inseam, and riding preferences. We also provide test rides to ensure a proper fit. Visit us in-store for personalized advice.
Can you fix a flat tire?
Yes, we can fix flat tires quickly and efficiently. We offer tire patching, tube replacements, and even full tire swaps if necessary.
Do you sell bike accessories and gear?
Yes, we carry a wide selection of bike accessories, including helmets, locks, lights, bike racks, pumps, bags, and more. Stop by to browse our accessories section and find everything you need for a safe and enjoyable ride.
Do you work on electric bicycles?
Yes, we offer sales and repair of electric bicycles.
Do you work on all brands of bicycles?
Yes, we work on conventional and electric bicycles.
What types of bikes do you sell?
We offer a wide range of bicycles, including road bikes, mountain bikes, hybrid bikes, electric bikes, and kids' bikes. We carry popular brands and models to suit different riding styles and budgets.
Can I schedule a bike repair appointment?
Yes, you can call or book online to schedule a convenient time for your bike repair service. Walk-ins are also welcome.
How much does it cost to get my bike repaired?
We charge an hourly rate of $110 for bike repairs.
Do you offer bike tuning and maintenance services?
Yes, we provide complete bike tuning and maintenance services including brake adjustments, gear shifting, chain lubrication, and tire pressure checks.
What are your store hours?
We are open Monday to Friday from 10 AM to 6 PM, Saturdays from 10 AM to 5 PM, and closed on Sundays.
What payment options do you accept?
We accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, Samsung Pay, and Visa.
Are there any nearby places I can visit before or after my bike service?
Yes, nearby you can visit Crema Cafe or Cuppa JO for coffee and meals, or stop by Fired Up Pottery for arts and crafts activities.
How can nearby places assist me when visiting Slow Roll Cycles?
Nearby places like Tabby & Jack's Pet Supplies can help if you need pet care, and Paik's Traditional Martial Arts Center offers fitness activities nearby while you shop or wait.
Are there convenient local points of interest near Slow Roll Cycles for a family outing?
Yes, family-friendly nearby spots include Happy Bambino kids' clothing store and Elie's Family Restaurant & Banquet for dining.