Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Springfield is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in Old Keene Mill Shopping Center, where we’re proud to serve the surrounding communities of West Springfield, Burke, and Fairfax. We’re also lucky to be near some awesome places to ride, like Lake Accotink Park, Fountainhead Regional Park, and more.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Location
Trek Bicycle Springfield
8416 Old Keene Mill Rd, West Springfield, VA
22152, United States
Hours
Reviews
4.8
544 reviews
5 stars
510
4 stars
11
3 stars4
2 stars
9
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service across multiple reviews.
Repair Services
Many customers praised the quick and efficient bike repair services, with several noting that repairs were done on-site and often at reasonable prices.
Product Knowledge
Staff members are frequently recognized for their expertise and ability to provide valuable advice on bike selection and maintenance.
Mixed Experiences
While most reviews are positive, there are some mentions of poor service experiences, particularly regarding customer treatment and repair quality.
Community Engagement
Customers appreciate the welcoming atmosphere and the staff's willingness to assist with various biking needs, fostering a sense of community.
- RDRick DunetzNov 9, 20255.0Highly recommend especially if you have a Trek bike. Nthe customer service was excellent. They were patient and kind and I learned a ton about the bike I brought in. Also my bike looked brand new after they serviced it.
- CLCindy LongOct 20, 20255.0Able to leap tall buildings in a single bound. Management is very friendly and helpful . Bike repair was done on site very quickly and efficiently.
- NWNick WilliamsOct 4, 20255.0Jay and staff always are friend and do a great job.
- BMBeth Campolieto MarhankaSep 7, 20255.0I was having a heck of a time replacing the tube in the back tire of my bike. I brought the tire in and Drew was so helpful. He showed me how to replace the tube and all the tricks to make sure it doesn’t pop and is inflated properly. The staff at the store are really wonderful. I highly recommend going here for service. We have also been in three times talking to the staff about E bikes. That’s our next purchase.
- IMibrahim MoutaouakilJul 23, 20251.0I have been dealing with them for 7 years and I buy many things from them (the price is very high). Recently, I brought the bike to be repaired. They did not repair it and they did not offer me any help. Frankly, they do not treat customers with respect. They think that they are the ones who have a shop. I repaired it in another shop at a reasonable price and with good treatment. But here, they do not care about you as a customer. They only sell you things and when you need the simplest things, they do not help you. They forget that you have been a customer for years
Frequently Asked Questions About Trek Bicycle Springfield
What types of bicycles does Trek Bicycle Springfield offer?
Trek Bicycle Springfield offers road, city, mountain, and electric bikes to fit various riding styles.
Can I get my bike serviced at Trek Bicycle Springfield?
Yes, they provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Springfield?
The store is open Tuesday to Friday from 11 AM to 6 PM, and Saturday from 10 AM to 6 PM. It is closed on Mondays and Sundays.
Where is Trek Bicycle Springfield located?
It is located at 8416 Old Keene Mill Rd, West Springfield, VA 22152, in the Old Keene Mill Shopping Center.
What payment methods are accepted at Trek Bicycle Springfield?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Trek Bicycle Springfield?
You can reach them by phone at +1 703-440-8701 or email at Springfield@trekbikes.com.
Are there any nearby parks suitable for cycling near Trek Bicycle Springfield?
Yes, nearby parks great for cycling include Lake Accotink Park and Fountainhead Regional Park.
What nearby spots can I visit before or after shopping at Trek Bicycle Springfield?
You can enjoy dining at BGR Burgers Grilled Right, Yindee Thai, or Monty's Steakhouse, or relax at Massage Envy spa nearby.
Is there a place to get a quick coffee near Trek Bicycle Springfield?
Yes, Starbucks is located nearby where you can grab a coffee before or after your visit.
Where can I find other bike shops near Trek Bicycle Springfield?
The Bike Lane is another bicycle shop near Trek Bicycle Springfield for additional biking needs.