Trek Bicycle Springfield

4.8
549 reviews
Trek Bicycle Springfield

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Springfield is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located in Old Keene Mill Shopping Center, where we’re proud to serve the surrounding communities of West Springfield, Burke, and Fairfax. We’re also lucky to be near some awesome places to ride, like Lake Accotink Park, Fountainhead Regional Park, and more. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!

Location

Trek Bicycle Springfield
8416 Old Keene Mill Rd, West Springfield, VA
22152, United States

Hours

Reviews

4.8
549 reviews
5 stars
514
4 stars
11
3 stars
4
2 stars
9
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service and personalized attention.

Bike Repair

Many customers praised the quick and efficient bike repair services, often highlighting the quality of work and reasonable pricing.

Product Knowledge

Staff members are noted for their expertise and ability to educate customers about bike options and maintenance, enhancing the overall shopping experience.

Mixed Experiences

While most reviews are positive, there are a few instances of poor service or dissatisfaction, particularly regarding specific staff interactions and repair timelines.
  • RD
    Reagan Douglas
    Dec 14, 2025
    5.0
    Jay and the expert crew at Trek Springfield provided professional insight and helped me find the right bike for my personal needs that was inside my budget. Really helpful, and even let me test out one of their bikes around the neighborhood to make sure I was confident in my choice. Very pleased with the team, service, and my purchase.
  • SS
    Susan Simmons
    Dec 3, 2025
    5.0
    Scott was knowledgeable and explained all my options. I brought my second bike in today.
  • RD
    Rick Dunetz
    Nov 9, 2025
    5.0
    Highly recommend especially if you have a Trek bike. Nthe customer service was excellent. They were patient and kind and I learned a ton about the bike I brought in. Also my bike looked brand new after they serviced it.
  • CL
    Cindy Long
    Oct 20, 2025
    5.0
    Able to leap tall buildings in a single bound. Management is very friendly and helpful . Bike repair was done on site very quickly and efficiently.
  • NW
    Nick Williams
    Oct 4, 2025
    5.0
    Jay and staff always are friend and do a great job.

Frequently Asked Questions About Trek Bicycle Springfield

What types of bicycles does Trek Bicycle Springfield offer?

Trek Bicycle Springfield offers road, city, mountain, and electric bikes to fit various riding styles.

Can I get my bike serviced at Trek Bicycle Springfield?

Yes, they provide service and tune-ups for bikes of any brand.