Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Pittsburgh Shadyside is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the perfect place to gear up for your daily commute.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Trek Bicycle Pittsburgh Shadyside
5996 Centre Ave #204, Pittsburgh, PA
15206, United States
Hours
Reviews
4.9
300 reviews
5 stars
283
4 stars
7
3 stars3
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Dio and Amber for their exceptional service.
Repair Quality
The repair services received high marks for being prompt, effective, and affordable, with many customers expressing satisfaction with the quality of work done on their bikes.
Communication
Customers appreciated clear communication regarding repairs and services, with staff taking the time to explain issues and solutions.
Store Environment
The store was described as welcoming and well-stocked, contributing to a positive shopping experience.
Sales Experience
Many customers reported a positive experience during the bike purchasing process, noting that staff were attentive without being pushy.
- GLGrace LinNov 2, 20255.0Very kindly
- LRLaura C. RohrerOct 19, 20255.0We had such a great experience with the Trek team. We bought a new bike for our 4 year old (his big brother got a Trek bike over a year ago) who was very excited for his first big kid bike. The employee we worked with was knowledgable and kind, helping us pick just the right bike. We were told it would need to be built, and that training wheels would need to be ordered, and that they'd call us when it was ready. A week later, it turns out that there was a mistake with the order--honest error, could have happened to anyone. They called and communicated the problem clearly and apologetically, and then went above and beyond to get us the right bike with the right parts immediately--and just in time for a big bike event the kids were excited for. They wouldn't even let us pay for the training wheels, as an apology for the mix-up. When the kids arrived to pick up the bike, they made my 4 year old feel so special, with a first bike certificate and a badge. We are so impressed by this team's kindness and hard work, and so thankful for all they did. Even without the special treatment, we would recommend this store because the bikes are quality and the customer service is always good--but the really wonderful ways the team helped us made my kid's day and made our whole family feel so well cared for. I definitely recommend this business.
- PDpat downeyOct 12, 20255.0Dio was great to work with.
- MPMiriam ParsonSep 7, 20253.0Please consider opening Sundays then taking Monday/Tuesday off. Great mechanics but this east end staple is closed on one of the most popular riding days when we need to stop in.
- TTtengearAug 31, 20255.0It's nice to be treated nice. I wo ent into the shop for a couple of frame mounting screws to finish up a home bike project. A small no profit transaction for the shop, but I was still treated pleasantly.
Frequently Asked Questions About Trek Bicycle Pittsburgh Shadyside
What are the store hours for Trek Bicycle Pittsburgh Shadyside?
The store is open Tuesday to Friday from 11:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 6:00 PM. It is closed on Mondays and Sundays.
Where is Trek Bicycle Pittsburgh Shadyside located?
It is located at 5996 Centre Ave #204, Pittsburgh, PA 15206, USA.
What services does Trek Bicycle Pittsburgh Shadyside offer?
They offer the latest Trek and Bontrager products, bike service and tune-ups for any brand, and gear for daily commutes.
What types of payment does Trek Bicycle Pittsburgh Shadyside accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Trek Bicycle Pittsburgh Shadyside store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking.
How can I contact Trek Bicycle Pittsburgh Shadyside by phone or email?
You can call them at +1 412-362-8735 or email shadyside@trekbikes.com.
Where can I find more information online about Trek Bicycle Pittsburgh Shadyside?
Visit their website at https://www.trekbikes.com/us/en_US/retail/pittsburgh_shadyside/ or their Facebook page at https://www.facebook.com/TrekBicyclePittsburghShadyside/.
Are there any good restaurants near Trek Bicycle Pittsburgh Shadyside?
Yes, nearby you can visit SoFresh for healthy salads, Chipotle Mexican Grill for Mexican food, Piada Italian Street Food, and Tropical Smoothie Cafe.
What nearby places can help with transportation or bike rentals?
Trek Bicycle Pittsburgh Shadyside itself offers bike rentals and repair, and nearby there is also Top Gear Bicycle Shop for additional cycling needs.
Are there other services or shops located close to Trek Bicycle Pittsburgh Shadyside?
Nearby, you will find real estate agents like Manfred Fisher and Ken Clever-Coldwell Banker, as well as coffee shops such as Adda Coffee & Tea House and mobile phone stores like T-Mobile.