Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
555 reviews
5 stars
387
4 stars
89
3 stars
20
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Inventory Issues
Customers frequently noted a limited selection of in-store items compared to online offerings, leading to frustration.
Customer Service
Many reviews praised the staff for their helpfulness, knowledge, and willingness to assist customers with their needs.
Membership Concerns
Several customers expressed dissatisfaction with aggressive membership promotion tactics and unclear membership benefits.
Quality Products
The store is recognized for its high-quality outdoor gear and clothing, although some customers found prices to be on the higher side.
Mixed Experiences
While many customers had positive interactions, there were reports of inconsistent service and issues with staff knowledge in certain departments.
- TMTHOMAS MARSHALLNov 16, 20255.0My experience is overall pretty good Products are pretty nice My visit is always pretty nice love that camping gear All sorts like gloves In miscellaneous things for outdoors The gloves are warm helpful and nice to have How do items like Shovels and whatnot tools The staff was nice Stafford's nights and helpful she offered good advice about what we should get For the best price And the use we are going to be using it for The prices are somewhat medium but Answer my Jeep by it's totally worth it It's pretty easy to find items they're pretty well Separated and labeled you know The atmosphere is quite nice good lighting A bit dim though but That makes it good Hope you found what you're looking for here In my favorite part of the visit was The fact of what we're using this stuff for after
- AFAlvin FranklinNov 9, 20255.0Lynn was great! Wonderful selection comparative to the region I’m from at-least. They're relocating soon, looking forward to the new locations layout and hoping the selection grows too.
- SCSteve CaryOct 10, 20252.0It’s so frustrating to shop at this store because they have so little inventory compared to what they have online and compared to what they have at other stores in Salem and Portland metro. It’s almost as if the store is the sibling that just gets hand-me-downs. You’ll probably find what you need if it’s mainstream Patagonia but so much of what they have online is not available in the store.
- ENErin NeffOct 7, 20254.0Came by for gloves. Store very well appointed. Lots of gloves and mittens and great quality clothing upstairs.
- SKSean KuiawaSep 28, 20252.0I usually love REI and their selection but this is one of the worst locations I’ve been to as far as selection of in store items goes. Not sure what the deal is here, but do better.
Frequently Asked Questions About REI
What types of products does REI in Eugene offer?
REI offers a wide range of outdoor gear including camping equipment, bicycles, clothing, ski and snowboard gear, and children's outdoor apparel. They stock top brands like The North Face, Patagonia, GoPro, and their own award-winning REI brand.
Does REI offer in-store pickup services?
Yes, REI provides in-store pickup services for customers who order online.
What are the store hours for REI in Eugene?
REI is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Where is REI located in Eugene?
REI is located at 306 Lawrence St, Eugene Planing Mill Building, Eugene, OR 97401, USA.
What payment options does REI accept?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa as payment methods.
How can I contact REI in Eugene?
You can contact REI by phone at +1 541-465-1800 or their toll-free number at +1 800-426-4840.
Does REI have a mobile app for shopping?
Yes, REI has mobile apps available for both Android and iOS devices to help with shopping and product browsing.
Are there any nearby shoe stores close to REI in Eugene?
Yes, nearby shoe stores include Saucony and Chacos, both of which provide additional footwear options for outdoor and casual needs near REI.
What nearby fitness and climbing gyms can I visit after shopping at REI?
Close to REI are several fitness and climbing centers such as Strength Lab Eugene, Crux Rock Climbing Gym, Ridgeline Fitness, Elevation Bouldering Gym, and Bounce Gymnastics and Aerial Arts Center, great spots to try out new gear or get active.
Are there local dining options near REI in Eugene?
Yes, Ron's Island Grill, a barbecue restaurant, is located near REI and offers a convenient dining option before or after your visit.