Customers praised the staff for being friendly, helpful, and professional, particularly the dealers and service staff.
Winning Experience
Many customers expressed frustration over not winning, with several mentioning tight machines and long losing streaks.
Atmosphere
The casino is noted for its enjoyable atmosphere, with many customers appreciating the environment and events.
Food Quality
The food received mixed reviews, with some praising it as good and affordable, while others found it lacking or experienced issues with orders.
Cleanliness and Safety
While some reviews highlighted cleanliness and a pleasant environment, there were concerns about security incidents and unsanitary conditions related to pets.
NF
Ninja Mom Boss And Family
Jan 4, 2026
1.0
If you are looking for great food close to home, you won’t get it at this place. They never answer the phone. I’ve tried placing large orders 4 times in the last 6 months. called over 10 times for each event. Today wanted to order pizzas for a party we were having. After trying to call lots of times for over an hour we are ordering from God Fathers Pizza in Tecumseh. Why do they not care to answer their phone. Is there no manager in charge here?
DF
diana field
Jan 1, 2026
1.0
I had VIP invite for New Year’s Eve event it was terrible! They had you in line outside for about 2 hours and once you got inside another 1 hour line for food and then another hour for your free play. You could not sit down and play any machine way to many people..
AM
Anna Marguerite
Jan 1, 2026
1.0
Went for New Year's Eve with some friends. It was total chaos. Long lines for the free drinks and food that took over an hour to get through. Couldn't find any games to get on and in the 3 hours there I spent all my time in lines. Maybe they'll revise their plans and coordinate better next time. 0/10
CK
Chuck K
Jan 1, 2026
2.0
Went there for their exclusive invitation only New Years Eve Roaring 20's Celebration...WHAT A TOTAL MESS! The event was over sold to the extreme.
What people had to deal with: A 20-30 minute wait to get in, an hour wait in line to have your scratch off free play(s) validated, a 2 hour line for food(which ran out), a 20 minute wait at the bar (if you could get in)....basically the only place you could be without getting bumped into was a stall in the bathroom(and you had to wait in line for a stall)!
Not sure what the exact capacity of the casino is but is was fully exceeded.
The concept was great, the staff was outstanding in dealing with the masses and for the most part people were cordial (I guess misery loves company)
Management of the casino really needs to reevaluate hosting events like this as this was overwhelming.
MD
Mark Dagostino
Jan 1, 2026
5.0
They had a special event tonight that to me was very very poorly executed. They were totally disorganized. We waited for an hour in line just to get into the front door and then found that there was even longer lines to get dinner and the scratch offs on the ticket that my wife had. She played one game didn’t do any good I played one didn’t do any good and then we left because I was tired of standing in lines when they have events like this they really really need to be more organized. I will always give it a five star because we’ve been there many times when it hasn’t been very busy at all and sometimes we’ve won sometimes we’ve lost but it’s a nice little casino. They just don’t know how to organize any kind of events.
Frequently Asked Questions About Thunderbird Casino Norman
What are the regular operating hours of Thunderbird Casino Norman?
Thunderbird Casino Norman is open daily from 10:00 AM to 2:00 AM from Sunday to Wednesday, and from 10:00 AM to 4:00 AM on Thursday through Saturday.
Does Thunderbird Casino Norman have different hours on holidays?
Yes, the casino has varying holiday hours. For instance, on December 25, it is open from 2:00 PM to 11:59 PM, and on December 26 to December 30, it is open 24 hours.
Where is Thunderbird Casino Norman located?
Thunderbird Casino Norman is located at 15700 Oklahoma 9, Norman, OK 73026, United States.
How can I contact Thunderbird Casino Norman?
You can contact Thunderbird Casino Norman by phone at +1 405-360-9270.
What is the timezone for Thunderbird Casino Norman?
Thunderbird Casino Norman operates in the America/Chicago timezone.
Does Thunderbird Casino Norman have a website for more information?
Yes, their website is https://www.playthunderbird.com/ where you can find more details and updates.
What type of business is Thunderbird Casino Norman?
Thunderbird Casino Norman is a casino offering gaming and entertainment services.
Is there a gas station or convenience store near Thunderbird Casino Norman?
Yes, Thunderbird Express, a gas station and convenience store, is nearby and can be convenient for guests needing fuel or quick supplies.
Are there any healthcare facilities near Thunderbird Casino Norman?
Yes, nearby healthcare options include Absentee Shawnee Pluscare Walk-In Clinic, Little Axe Plus Care, and Little Axe Clinic for various medical services.
What nearby entertainment or dining options are close to Thunderbird Casino Norman?
Besides the casino itself, you can visit Absentee Shawnee Tribe Country Kitchen for dining, and enjoy arts and entertainment at the Thunderbird Casino.