Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Geneva is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in the heart of the Finger Lakes region, where we’re proud to serve the surrounding communities of Rochester and Syracuse. We’re also lucky to be near some awesome places to ride, like the Cayuga-Seneca Canal Trail and Ontario Pathways.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
446 reviews
5 stars
431
4 stars
7
3 stars3
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with bike purchases and repairs.
Repair Services
The shop received high marks for its efficient and effective bike repair services, with many customers noting quick turnaround times and excellent maintenance.
Product Knowledge
Staff demonstrated extensive knowledge about bikes and accessories, providing valuable advice tailored to individual customer needs.
Community Engagement
The store fosters a welcoming atmosphere, making customers feel like part of a community, with many expressing loyalty and appreciation for the local support.
Inventory and Selection
Customers appreciated the wide range of bikes and accessories available, often finding exactly what they needed.
- TKTodd KofflerNov 16, 20255.0I have shopped at other bike shops but the service I received from David was far above and beyond any other. I’m a fan of Trek products and have been riding Trek bicycles for years. However, the customer service, knowledge and attention to detail that I receive from the Geneva store team is what keeps me coming back.
- TCTim ComerfordNov 1, 20255.0Visiting from outta town and loved the look of this place. Nice staff and plenty of inventory!
- RJRobert JennejohnOct 22, 20255.0Stopped in yesterday morning with a broken spike was immediately taken care of and out the door 20 minutes later. As we live 45 minutes away this was greatly appreciated rather than have to leave and pickup another day. Always a great experience at Trek Geneva. First class run bike shop!!
- NBNancy BeachSep 19, 20255.0Amazing shop and employees . So helpful and informed. David helped us and so full of information and experience. Suzanne also. Even the repair help all went above and beyond. I will not buy from any other shop even though we are over an hour away. Trek company is so lucky to have such dedicated , knowledgable employee. Thank you all for your help.
- CFCarl FSep 5, 20255.0Mark took great care of me and my old triathlon bike in the service dept. Highly recommend this shop for service.
Frequently Asked Questions About Trek Bicycle Geneva
What types of bicycles can I find at Trek Bicycle Geneva?
You can find road, city, mountain, and electric bikes to fit your riding style at Trek Bicycle Geneva.
Does Trek Bicycle Geneva offer bike repair services?
Yes, Trek Bicycle Geneva provides service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Geneva?
Trek Bicycle Geneva is open Tuesday to Saturday from 10:00 AM to 6:00 PM, and closed on Sundays and Mondays.
Where is Trek Bicycle Geneva located?
Trek Bicycle Geneva is located at 489 Exchange St, Geneva, NY 14456, USA.
What payment options are accepted at Trek Bicycle Geneva?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I pick up online orders at Trek Bicycle Geneva?
Yes, in-store pickup is available at Trek Bicycle Geneva.
How can I contact Trek Bicycle Geneva for inquiries?
You can call +1 315-789-5922 or email geneva@trekbikes.com.
What nearby bike shops are close to Trek Bicycle Geneva?
Geneva Bicycle Center is another nearby bicycle shop close to Trek Bicycle Geneva, offering additional bike services and products.
Are there any nearby places to grab a coffee before or after visiting Trek Bicycle Geneva?
Yes, you can visit Opus, The Coffee House, or Geneva Gelato nearby for coffee and refreshments.
What local dining options are near Trek Bicycle Geneva?
Nearby you can find Twisted Rail Brewing Geneva, Gallagher's Irish Pub, Kelly's Irish Pub, Main Moon, Water St. Cafe, Cam's Pizzeria, Climbing Bines Wood Fired, Phoenix Flavor, and Lisas Dawg House for various dining experiences.