At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Bought a bike from this place and brought it in and they took a week to get around to the free tuneup and they gave it back in worse condition than when I brought it in left my cables frayed and without caps they clearly lied on the job application.
BT
Brent Topping
Feb 27, 2026
5.0
Super fast free machine ski wax for members! Helpful staff!
MC
Molly Carter
Jan 5, 2026
1.0
Will, the department manager, is extremely rude. He hung up on me while on the phone with him asking me about my order, and said he had no ETA when my online order will arrive. He was extremely rude, unhelpful, and not apologetic at all for the order being 1 week plus delayed. Worst REI experience of my 10 years as a member - this guy doesn’t not belong in a customer facing role. The cashiers are the stores were much more helpful than the manager.
What types of outdoor gear and clothing does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including its own award-winning REI brand as well as products from brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Where is REI located in Reno, NV?
REI is located at 2225 Harvard Way, Reno, NV 89502, USA.
What are REI's store hours during weekdays and weekends?
REI is open Monday through Friday from 10:00 AM to 8:30 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup?
Yes, REI offers curbside pickup service for customer convenience.
What payment methods are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, PayPal, and Visa.
Is there free parking available at REI?
Yes, REI provides free onsite parking.
Does REI have wheelchair accessible parking?
Yes, REI has wheelchair accessible parking to accommodate all customers.
What nearby shoe stores can I visit along with REI?
Nearby, you can visit shoe stores such as Chacos and Saucony, which offer additional options for footwear near REI's location.
What entertainment options are available near REI?
Close to REI is the Urban Air Trampoline and Adventure Park, which offers trampoline activities and adventure fun, a great spot to visit before or after shopping for outdoor gear.
Are there any automotive services near REI in case I need car maintenance during my visit?
Yes, nearby auto services include Maaco Collision Repair & Auto Painting, Trans Craft automotive repair, and Bavarian Auto Haus, among others, providing convenient options for vehicle care.
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