Trek Bicycle Edgewater

4.9
272 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Edgewater is your destination for the latest gear from Trek and Bontrager and service and tune-ups for bikes of any brand.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Edgewater
14 Edgewater Towne Center, Edgewater, NJ
07020, United States

Hours

Reviews

4.9
272 reviews
5 stars
264
4 stars
1
3 stars
1
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees like Chad, Quinn, and Tatiana for their exceptional service.

Expertise

The staff's expertise in bike maintenance and sales was frequently noted, with many customers expressing confidence in their recommendations and technical skills.

Product Quality

Customers appreciated the high quality of bikes and accessories available, often mentioning the well-stocked inventory and the ability to test ride bikes.

Repair Services

The repair services received positive feedback for efficiency and effectiveness, with many customers reporting their bikes felt like new after service.

Mixed Experiences

While most reviews were positive, a few customers reported issues with communication and service delays, indicating some inconsistency in the overall experience.
  • MM
    Michael
    Nov 3, 2025
    5.0
    Amazing customer service. Quinn is spectacular and did a great job servicing my bike after purchase. Very happy with the team here.
  • SS
    Sean T. Stokes
    Oct 26, 2025
    5.0
    Quinn was an absolute legend. Thorough, helpful, informative. Felt like he balanced needed replacements/services with suggested improvements/products well without feeling like he was upselling or pushing an agenda. Great experience and bike is now riding like new. Also helped me with a couple bike fit items and was very patient and again helpful. Will be back.
  • KY
    Kambiz Younesi
    Oct 19, 2025
    5.0
    Very friendly and helpful salesperson. Products looks awesome with high quality.
  • WW
    WOOCHIKA
    Oct 10, 2025
    5.0
    I purchased an e-bike through Amazon — even though many people told me not to, I had to stay within my budget. After a week or two, I started having a bunch of issues: the back tire kept going flat overnight and the brakes were super noisy. The seller sent me a replacement inner tube and instructions on how to fix the brakes, but I’m definitely no expert. So I brought my bike here, and Quinn was incredibly nice and helpful. He fixed everything perfectly and even took care of all the small details. You can tell he’s a true expert and professional. I’d definitely recommend this shop to anyone and will personally come back if I ever have any more issues.
  • SF
    Steve Ferdman
    Oct 1, 2025
    5.0
    Quinn was super helpful, quickly adjusted my brakes and gave me tips on next steps and future maintenance + service options. Much better than my experience with either Trek locations in NYC. They've also adjusted my Brompton in the past while I shopped in Whole Foods next door. Very grateful this shop is here!

Frequently Asked Questions About Trek Bicycle Edgewater

What types of products and services does Trek Bicycle Edgewater offer?

Trek Bicycle Edgewater offers the latest gear from Trek and Bontrager, as well as service and tune-ups for bikes of any brand.

Where is Trek Bicycle Edgewater located?

It is located at 14 Edgewater Towne Center, Unit 3A, Edgewater, NJ 07020, US.