Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Cary is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place for local ride recommendations
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
713 reviews
5 stars
663
4 stars
24
3 stars6
2 stars6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting specific employees like Courtney and Max for their exceptional service.
Product Quality
The quality of Trek bikes received positive feedback, with customers expressing satisfaction with their purchases and the durability of the bikes.
Repair Services
The repair and maintenance services were noted for their efficiency and quality, with many customers appreciating the thoroughness and quick turnaround.
Store Experience
The store environment was described as welcoming and well-stocked, contributing to a positive shopping experience.
Staff Knowledge
Customers frequently mentioned the staff's expertise in biking, which helped them make informed decisions about purchases and repairs.
- DSDean Scibilia1 day ago5.0They are so helpful and friendly
- MBMatt BurnsNov 17, 20255.0Brett was great to work with!
- DDDanielNov 13, 20255.0We’re looking to get into cycling and decided to swing by the store to get a better idea of what we needed to know, bike sizing/fit, test rides, etc. before pulling the trigger. We spent some time with Brett today – what an absolute legend. Brett walked us through everything we needed to know, he shared every tip and trick we would’ve never gotten otherwise, and he answered all of our questions. He was kind enough to put everything we talked about in an email and had it sent it to us shortly after we walked out of the store. So glad Trek employs people like Brett. Excited to get on the road!
- CCChris C.Oct 23, 20255.0I went to the Trek bike store on Wednesday evening 10/22/25 to figure out which size mountain bike would work best for my 11 yr. old son. Courtney assisted us and spoke directly to my son throughout our visit. She let my son test ride the bike and explained everything thoroughly as he has only had a BMX style in the past and was stepping up to a considerably larger bike. He was very excited and Courtney was confident that the size she tried him out on was the correct size, I was relieved that we could go up in size rather than down so that he would get more years of use out of the larger size frame. I have not picked the bike up yet as it needs to be built. My review is strictly on the experience I had at this shop and with the FANTASTIC customer service Courtney provided! Thank you Trek of Cary and to Courtney for treating my son great and a great buying experience!
- CBChris BrownOct 21, 20255.0Trek is one of the best quality bikes out there. I have been riding my SuperFly problem free since 2013 and recently got my son a Marlin. He loves it, and I do to. The staff at the stores are friendly knowledgeable and ready to assist in any way they can to get you on the bike you want. I don't think I will ever buy another bike besides Trek. Thanks guys.
Frequently Asked Questions About Trek Bicycle Cary
What products and services does Trek Bicycle Cary offer?
Trek Bicycle Cary offers the latest products from Trek and Bontrager, services and tune-ups for bikes of any brand, and local ride recommendations.
Where is Trek Bicycle Cary located?
Trek Bicycle Cary is located at 1377 NW Maynard Road, Cary, NC 27513, USA.
What are the operating hours of Trek Bicycle Cary?
Trek Bicycle Cary is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I contact Trek Bicycle Cary?
You can contact Trek Bicycle Cary by phone at +1 919-461-0066 or via email at cary@trekbikes.com.
What forms of payment does Trek Bicycle Cary accept?
Trek Bicycle Cary accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle Cary offer in-store shopping and curbside pickup?
Yes, Trek Bicycle Cary offers in-store shopping, curbside pickup, and delivery services.
Are there nearby bicycle shops to Trek Bicycle Cary?
Yes, nearby bicycle shops include Cycling Spoken Here and another Trek Bicycle Cary location, offering additional options for bike purchases and services.
What nearby amenities can I visit when I come to Trek Bicycle Cary?
Nearby amenities include Quality Food Mart Cary for groceries and convenience items, Shell gas station for fuel, and several car wash services like Rocket Wash Car Wash and Heroes Car Wash.
Where can I find automotive services near Trek Bicycle Cary?
Nearby automotive services include Volvo Cars of Cary dealership and repair center, Atlantic Tire and Service, and Carolina Auto Spa for auto detailing and car wash.
Are there any nearby restaurants or dining options close to Trek Bicycle Cary?
Yes, you can visit Goji Bistro nearby, which offers Chinese, Asian, and Thai cuisine for dining before or after your visit.