At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Just want to share that the store is not dog friendly.
A review from 8 years ago commented that it was dog friendly previously.
I called and was told only service animals are allowed in the store.
RL
Rong Liu
Mar 10, 2026
5.0
Friendly co op
HH
Hype Homework
Feb 15, 2026
1.0
I've came here maybe 8 times in the past year always to purchase gear and shoes Jessica is always such a rude, mean, unprofessional person with the biggest attitude.
MF
Motor City Auto Finance
Feb 15, 2026
1.0
Jessica is absolutely the most horrible and rude person I have ever had to deal with at a store.
SC
spoonless corey
Jan 18, 2026
2.0
They have Ok selection of items hard to find in store. But way overpriced and overly focused on apparel instead of true sporting goods.
Staff is pretentious. My wife and I spent $800 on ski outerwear and were refused a bag to carry them home in on the grounds of environmentalism.
Like who are they fooling? They sell Teflon (aka PFOS 👻) based outerwear, then refuse to offer a plain old paper bag on the grounds of environmentalism (brown paper bags are almost always made from recycled pulp btw)
Its all a facade. REI is no different than the other big fashion chains they claim to be different from
REI is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 6:00 PM. The store is closed on certain holidays including November 27, 28, and December 25, 2025.
Does REI offer in-store pickup and curbside pickup services?
Yes, REI offers both in-store pickup and curbside pickup options for customer convenience.
What types of payment methods are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI located in Troy, Michigan?
REI is located at 766 E Big Beaver Rd, Troy, MI 48083, USA.
Is REI wheelchair accessible?
Yes, REI has wheelchair accessible entrances and parking, making it accessible to all customers.
Does REI have onsite parking and free parking available?
Yes, REI offers free onsite parking for customers visiting the store.
What well-known outdoor brands does REI carry?
REI carries popular outdoor brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Are there any nearby shoe stores close to REI in Troy?
Yes, nearby shoe stores include Saucony, Chacos, and Nordstrom Rack located at Troy Marketplace, which could be convenient for customers seeking a wider range of footwear options.
What nearby recreational fitness centers can customers visit before or after shopping at REI?
Customers can visit LA Fitness, a gym and sports recreation venue near REI, for workout sessions before or after their outdoor gear shopping.
Are there any nearby dining options around REI in Troy?
Yes, there are several nearby dining options including MOD Pizza, Nothing Bundt Cakes, Beyond Juicery and Eatery, and Loaded Links, ideal for grabbing a meal or snack when visiting the area.
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