REI

Reviews

• AD

  Ali Donmez

  4 days ago
  1.0
  Went in for touring skins, asked the counter they seemed confused. Asked a "specialty" clerk, he had no idea what touring skins were and proceeded to tell me they did not have them. My response, "if you don't know what they are how do you know or not know if you cary them" REI website shows they have them.... I walked out due to bad customer service, the fact that the employees don't have knowledge of and about products they sell tells me the Co-Op premium pricing is worthless. You're better off shopping elsewhere.
• JW

  Jack Warner

  Mar 3, 2026
  4.0
  Nice store. Tons of items and a great atmosphere. Staff aren't friendly but they also aren't overly intrusive, which I appreciate. I like that they leave you alone.
• LL

  Linda Patrice Lewis

  Feb 25, 2026
  1.0
  Worst experience I have ever had at REI member since 1995
• SS

  Susan Stephens

  Feb 23, 2026
  5.0
  It's camping and biking Dreamland with helpful employees. And there's parking!
• LK

  Lexi Klimek

  Feb 2, 2026
  5.0
  We had an amazing experience at REI! We’re heading out on a trip in a few weeks and needed hiking boots, but we had zero experience with hiking footwear. We did some research ahead of time and went in with a few specific pairs in mind, but unfortunately those didn’t work out for either of us. Chris stepped in to help us and was incredibly patient, knowledgeable, and thorough. He took the time to understand what we needed and helped both of us find the best pair of boots for our feet and our trip. Honestly, this was one of the best retail shopping experiences we’ve ever had. On top of that, the cashier was super friendly and everyone in the store was welcoming and kind. You can really tell the staff care about helping customers and making sure you leave confident in your purchase. Highly recommend this REI if you need gear and great customer service!

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