Boss Frog's Snorkel, Bike & Beach Rentals

4.8
159 reviews

About

Other Water SportsWater Board SportsBicycle Rental Service

Details

  • Onsite servicesAvailable
  • Wheelchair accessible restroomAvailable

Location

Boss Frog's Snorkel, Bike & Beach Rentals
4-746 Kuhio Highway, Kapaa, HI
96746, United States

Hours

Reviews

4.8
159 reviews
5 stars
148
4 stars
5
3 stars
0
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Melanie and Thomas, received high praise for their friendliness, helpfulness, and extensive knowledge about snorkeling and local attractions.

Affordability

Many customers highlighted the affordable rental prices for snorkeling gear, bikes, and other beach equipment, making it a popular choice for budget-conscious visitors.

Equipment Quality

The rental equipment was generally described as high quality and well-maintained, with customers appreciating the variety and condition of the gear.

Positive Experiences

Numerous reviews reflected positive overall experiences, with many customers expressing a desire to return and recommending the business to others.

Mixed Reviews

While most feedback was positive, there were isolated incidents of poor customer service, indicating inconsistency in staff interactions.
  • KM
    Karin Merritt
    Nov 17, 2025
    5.0
    Thomas at this location helped my family get set up with snorkeling gear. He was so friendly and helpful. We really loved interacting with him while on the island. He was kind, knowledgeable, and just very pleasant to be around. Thank you Thomas! When we return, we will definitely stop by Boss Frogs again!
  • KM
    Kiersten Matthews
    Oct 12, 2025
    5.0
    Just needed to rent fins as I didn’t want to fly with mine. After calling around 3 places they had the most affordable prices by far. $1.50/ day. Staff was super helpful and friendly. Def returning for any other water needs.
  • TE
    Tommy Enslen
    Sep 17, 2025
    5.0
    Thomas is a ROCKSTAR. 10 stars!! We were on our honeymoon and he helped us GREATLY. Told us where to go and what to do. Great prices and equipment as well. If you’re going snorkeling, or doing any water sports this is the place to come!!
  • CM
    Corey McVeigh
    Sep 16, 2025
    5.0
    Go here. Friendly and affordable.
  • JW
    Jalissa Wittmer
    Sep 10, 2025
    5.0
    He was very super helpful with getting the correct sizes for us, giving us a map and telling us all the best places to snorkel.Thank you!

Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals

What services does Boss Frog's Snorkel, Bike & Beach Rentals offer?

Boss Frog's offers rentals for snorkel gear, bikes, and various beach and water sports equipment including surfboards, stand-up paddleboards, and sailboards.

What are the business hours for Boss Frog's Snorkel, Bike & Beach Rentals in Kapaa?

The store is open every day from 8:00 AM to 5:00 PM.