Staff members, especially Melanie and Thomas, received high praise for their friendliness, helpfulness, and extensive knowledge about snorkeling and local attractions.
Affordability
Many customers highlighted the affordable rental prices for snorkeling gear, bikes, and other beach equipment, making it a popular choice for budget-conscious visitors.
Equipment Quality
The rental equipment was generally described as high quality and well-maintained, with customers appreciating the variety and condition of the gear.
Positive Experiences
Numerous reviews reflected positive overall experiences, with many customers expressing a desire to return and recommending the business to others.
Mixed Reviews
While most feedback was positive, there were isolated incidents of poor customer service, indicating inconsistency in staff interactions.
KM
Karin Merritt
Nov 17, 2025
5.0
Thomas at this location helped my family get set up with snorkeling gear. He was so friendly and helpful. We really loved interacting with him while on the island. He was kind, knowledgeable, and just very pleasant to be around. Thank you Thomas! When we return, we will definitely stop by Boss Frogs again!
KM
Kiersten Matthews
Oct 12, 2025
5.0
Just needed to rent fins as I didn’t want to fly with mine. After calling around 3 places they had the most affordable prices by far. $1.50/ day. Staff was super helpful and friendly. Def returning for any other water needs.
TE
Tommy Enslen
Sep 17, 2025
5.0
Thomas is a ROCKSTAR. 10 stars!! We were on our honeymoon and he helped us GREATLY. Told us where to go and what to do. Great prices and equipment as well. If you’re going snorkeling, or doing any water sports this is the place to come!!
CM
Corey McVeigh
Sep 16, 2025
5.0
Go here. Friendly and affordable.
JW
Jalissa Wittmer
Sep 10, 2025
5.0
He was very super helpful with getting the correct sizes for us, giving us a map and telling us all the best places to snorkel.Thank you!
Frequently Asked Questions About Boss Frog's Snorkel, Bike & Beach Rentals
What services does Boss Frog's Snorkel, Bike & Beach Rentals offer?
Boss Frog's offers rentals for snorkel gear, bikes, and various beach and water sports equipment including surfboards, stand-up paddleboards, and sailboards.
What are the business hours for Boss Frog's Snorkel, Bike & Beach Rentals in Kapaa?
The store is open every day from 8:00 AM to 5:00 PM.
Where is Boss Frog's Snorkel, Bike & Beach Rentals located?
It is located at 4-746 Kuhio Highway, Kapaa, HI 96746, USA.
How can I contact Boss Frog's Snorkel, Bike & Beach Rentals?
You can call the main/local phone at +1 808-822-4334, the toll-free phone at +1 888-700-3764, or email bossfrogjr@gmail.com.
Does Boss Frog's Snorkel, Bike & Beach Rentals accept credit cards?
Yes, they accept VISA for payment.
Are there any special online offers available from Boss Frog's?
Yes, there is an exclusive online offer for snorkel gear rental available at https://bossfrog.com/product/snorkel-set/.
Is Boss Frog's Snorkel, Bike & Beach Rentals wheelchair accessible?
Yes, the location has wheelchair accessible restrooms and onsite services.
What nearby options are available for additional water activities?
Nearby Boss Frog's offers jet ski rentals, canoe and kayak hire services, and boat rentals with training, providing more water-based recreational options.
Where can I find more sporting goods or jet ski rentals near Boss Frog's?
Snorkel Bob's nearby offers sporting goods and jet ski rentals, which could complement your visit to Boss Frog's.
What dining options are available near Boss Frog's Snorkel, Bike & Beach Rentals?
Nearby you will find a variety of restaurants including L&L Hawaiian Barbecue, Wailua Drive In (burger and Hawaiian restaurant), Saimin Dojo (noodles), Summer Foods (vegetarian and coffee), Wahooo Seafood Grill & Bar, Monico's Taqueria (Mexican), Kenji Burger, McDonald's, and VIP Treats and Sweets Bakery and Desserts.