Encore Winter Garden

3.8
369 reviews

About

CampgroundRV ParkCampParkRecreation Center
Towering pines surrounded by peace and quiet await you at Winter Garden RV Resort in Florida. Relax in the natural setting of this heavenly RV resort, just minutes from world famous attractions in Florida, incredible shopping, and a short 90 mile ride to either coast. After a day of enjoying the many nearby attractions, unwind in the heated pools at Winter Garden, Florida's naturally beautiful RV resort. Located a few miles from Disney World, Winter Garden RV Resort is the premier destination for campers in search of a wide variety of recreational activities. Our RV resort in Florida is small enough to be friendly but big enough to provide all the amenities and activities your family could want. We are pet friendly, too, so everyone can join in the fun.

Details

  • Kid friendlyAvailable
  • Wheelchair accessible entranceAvailable

Location

Encore Winter Garden
13905 W Colonial Drive, Winter Garden, FL
34787, United States

Hours

Reviews

3.8
369 reviews
5 stars
172
4 stars
75
3 stars
40
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Mixed reviews on staff professionalism; some praised helpfulness while others reported rudeness and unprofessional behavior.

Cleanliness

Generally, the park is noted for its cleanliness, but there are complaints about trash and maintenance issues in certain areas.

Location

The campground is well-located near shopping and attractions, making it convenient for visitors.

Amenities

Amenities like pools and laundry facilities received positive feedback, but some areas are in need of repair and maintenance.

Customer Service

Customer service experiences vary widely, with some guests feeling well-supported while others reported poor communication and unhelpful responses.
  • MM
    Michael Maddox
    Nov 3, 2025
    5.0
    Wonderful staff the ladies in the office have been a great help and the the ground crew keep it looking clean and comfortable for there guest.
  • DS
    Deborah Swemley
    Oct 28, 2025
    5.0
    Nice campground and has activities.
  • GP
    georgette pressler
    Oct 15, 2025
    5.0
    I can't express how accommodating the staff, specifically Kelly, at the Encore Winter Park is! I just recently moved to the Orlando area and was new to RV life. I was having issues navigating the task of emptying my black tank, as there were no mobile services in the area. Kelly helped me by being available on her day off and allowing me to empty my tank at their conveniently located dump station. After, I took a pleasant drive through the beautiful and well maintained park. The lake surrounded by cypress with a children's park was clean and tranquil. The pool facilities were very inviting with a handicap accessible lift. The long term residents had beautifully kept spots that looked like well loved homes. Overall, the cleanliness of this park really stood out. I can see how this would be a wonderful location for a vacation. And right across the street is Outdoor Recreation World and a Coachman indoor showroom. Thank you Kelly and Encore RV park!
  • KM
    Kelley Michelle
    Oct 7, 2025
    1.0
    Unprofessional & Disrespectful Customer Service I had a very disappointing experience on 10/7/2025 around 12:11 PM when I called to ask about an RV violation. I spoke with a woman named Kelly, who was extremely sarcastic, rude, and kept repeating the same thing over and over without explaining the issue clearly. When I asked for clarification, she hung up on me. I called back to speak with a supervisor, and a man named Harry answered. He claimed he overheard the call and said Kelly wasn’t rude, which felt like a complete dismissal of my concerns. When I asked for a higher manager’s contact info, he refused to give it and then ended the call by saying “Well, that’s it—thank you for calling,” and hung up on me as well. As a new RV park guest, I expected a welcoming and respectful experience. I was unaware of the violations that were mentioned. I was just trying to understand what happened so I can go back and inform my Husband. This type of customer service is unacceptable, and I hope this is addressed seriously. I’ve already searched the owners number and email and emailed them.
  • NV
    Nina Valentino
    Sep 4, 2025
    1.0
    Honestly, between the stray cats and the staff fighting, I was more stressed after our vacation than I was at the start. I will say we love our 3 new kitties though.

Frequently Asked Questions About Encore Winter Garden

What types of accommodations does Encore Winter Garden offer?

Encore Winter Garden offers RV campground spaces and cabin rentals, providing a variety of stay options for guests.

What are the check-in hours at Encore Winter Garden?

The resort is open from 9:00 AM to 5:00 PM Monday through Friday and is closed on Saturdays and Sundays.