Trek Bicycle Denver Downtown

4.8
176 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Denver Downtown is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located in the heart of downtown Denver where we’re proud to serve the communities surrounding the Greater Denver area. We’re also lucky to be near some awesome places to ride, like the Platte River Trail and Cherry Creek Trail. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Trek Bicycle Denver Downtown
1055 Auraria Pkwy, Suite 101, Denver, CO
80204, United States

Hours

Reviews

4.8
176 reviews
5 stars
169
4 stars
0
3 stars
0
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and attentive, providing exceptional customer experiences.

Service Quality

While many customers report excellent service and quick repairs, there are notable complaints about incomplete work and delays in service.

Product Knowledge

Staff members demonstrate strong product knowledge, helping customers make informed decisions about bike purchases and repairs.

Pricing

Some customers find the prices competitive, while others feel the service costs are higher compared to other shops.

Mixed Experiences

Feedback varies significantly, with some customers having outstanding experiences while others report dissatisfaction with service and repairs.
  • KS
    Ken Snyder
    Nov 16, 2025
    5.0
    It's a good location free parking good selection of bikes a big price range and very good customer service
  • BT
    Boru Teferra
    Nov 14, 2025
    5.0
    Very friendly, knowledgeable, and patient staff.
  • AZ
    Andy Zeitlberger
    Nov 11, 2025
    1.0
    Super unfreundlich, Verkäufer hat keine Ahnung von den agebotenen Produkten.
  • NR
    Nate Riechers
    Oct 30, 2025
    1.0
    BEWARE, this bike shop steals from their customers. Last year, my rear suspension needed service. The shop said they were unable to do it and would need to send it to the golden location for service. Annoying but tolerable. It took them three entire months to do their “service”. When I got the bike back. The suspension was no different. When I took it into the golden Trek store They confirmed that no service was done and they had been told by the downtown store to simply replace the suspension as is. At that point it only took the golden trek store one week to do the entire service and they did a great job. They gave me a discount for the trouble so I decided not to leave a negative review at that time. This last month, however, I took my bike into the downtown store for a brake bleed, front brake pad replacement, and derailer adjustment. When I got the bike back and took it around the block, it was clear that the brakes were still squeaking and the derailer was still off. I took the bike to another shop who confirmed that none of the service I was charged for was done. The brake pads were still old, the brakes needed bleeding, and the derailer was still in need of repair. So this is two times I was charged by the shop and they did literally no service on my bike. It is also significantly more expensive than other stores. From now on, I’ll be taking my bike to wheat Ridge Cyclery or the golden Trek store, which seems much more legit.
  • BB
    blake bogus
    Oct 16, 2025
    5.0
    10/5 🌟...just found my new LBS (very recently moved from TX)...went in with a new ebike in mind...Zach showed me a ton of options, explained them well, gave me the pros and cons, and wanted me to ride the different varieties...he was very patient and set me up for success...Ryan was also involved and gave some great advice as well, as this will be my first ebike, but 4th Trek between myself and my wife EDIT: Bought an old, cheap trek from a pawn show just to get around after someone stole mine, and after someone tried to steal this one, realized they had popped the tube...took it by needing assistance and Zach was there again to change the tube, and went ahead and made some quick adjustments that opened up the rest of the gears that had not been working...KUDOS to Trek, and Ryan and Zach, for putting customers first 🍻

Frequently Asked Questions About Trek Bicycle Denver Downtown

What types of bicycles can I find at Trek Bicycle Denver Downtown?

You can find road, city, mountain, and electric bikes from Trek and Bontrager to fit your riding style.

Does Trek Bicycle Denver Downtown offer bike repair and maintenance services?

Yes, they provide service and tune-ups for bikes of any brand.