Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle San Francisco Soma is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Location
Trek Bicycle San Francisco Soma
869 Brannan St, San Francisco, CA
94103, United States
Hours
Reviews
4.8
141 reviews
5 stars
133
4 stars1
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting specific employees like Cate and Nathan for their exceptional service.
Product Knowledge
The staff demonstrated a high level of expertise regarding bikes and accessories, providing valuable recommendations and insights to customers.
Store Environment
The store was noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.
Repair Services
While many customers had positive experiences with repairs and maintenance, there were some complaints about specific repair issues and service quality.
Accessibility Issues
Several reviews mentioned problems with store hours and accessibility, including instances of the store being closed during advertised hours.
- RSRenata SaNov 16, 20255.0Impeccable service, Nathan was so friendly and supportive, gave me tips on how to find the best bike, where to shop for goods, gave tips of rides and people to follow, 100/10 experience! Made me want to stay with Trek for good!
- OHOlivia HazyOct 14, 20255.0We love Nate! Thank you!
- CMClark MerrickOct 13, 20255.0Huge shout out to Nathan for not only helping me source new brakes for my bikes warranty, but also completing the work ahead of schedule and even waiting for me to show up after closing to get my bikes in the shop. After going to my other bike store closer to me, I wasn’t happy but Nathan turned everything around and I’m happy to say I’ll definitely be returning to this store. Thanks Nathan!
- KMK MOct 12, 20255.0I recently visited this store twice — once to purchase accessories and consumable items, and again to test ride a bicycle. During my first visit, the staff kindly recommended that I try a test ride. On my second visit, I had the opportunity to actually ride one. The customer service was extremely friendly, and their professional knowledge of the products made the entire experience very satisfying. I truly appreciated their attentive and expert support.
- ORosborn roxasSep 18, 20255.0My fiancé and I had the best shopping experience. We both bought our bikes here. The staff was top notch. Very helpful, patient and went out of their way to make sure we made the best pitching decision possible. The bike are just beautiful. It’s also refreshing to walk into a bike store that’s cleaned and organized. Highly recommend this store.
Frequently Asked Questions About Trek Bicycle San Francisco Soma
What products and services does Trek Bicycle San Francisco Soma offer?
Trek Bicycle San Francisco Soma offers the latest Trek and Bontrager bicycles, service and tune-ups for bikes of any brand, and all equipment needed for cycling adventures.
Where is Trek Bicycle San Francisco Soma located?
The store is located at 869 Brannan St, San Francisco, CA 94103, USA.
What are the store hours for Trek Bicycle San Francisco Soma?
The store is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and is closed on Mondays and Sundays.
What payment methods are accepted at Trek Bicycle San Francisco Soma?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Trek Bicycle San Francisco Soma?
You can call them at +1 650-454-8735 or email sanfransoma@trekbikes.com.
Does Trek Bicycle San Francisco Soma have a website?
Yes, their website is https://www.trekbikes.com/us/en_US/retail/san_francisco_soma/.
What types of bicycles does Trek Bicycle San Francisco Soma specialize in?
They specialize in Trek and Bontrager bicycles, including electric bicycles.
What nearby dining options are available near Trek Bicycle San Francisco Soma?
Nearby dining includes Taqueria Dos Amigos for Mexican food, Kalaches for breakfast and brunch, and Bellota, a Spanish tapas bar and restaurant.
Are there any notable nearby landmarks or apartment complexes around Trek Bicycle San Francisco Soma?
Yes, 855 Brannan Apartments is a notable nearby landmark and residential complex close to the store.
Can I visit other shopping options near Trek Bicycle San Francisco Soma?
Yes, there are several nearby jewelry stores and fashion accessory shops such as Yadav Diamonds & Jewelry, Giraux Fine Jewelry, and Steve Padis Jewelry that you might want to visit before or after your bike shopping.