Trek Bicycle San Diego Kearny Mesa

4.8
1123 reviews
Trek Bicycle San Diego Kearny Mesa

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle San Diego Kearny Mesa is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We’re conveniently located in the heart of Kearny Mesa, where we’re proud to service the surrounding communities of Serra Mesa, Tierrasanta, and more. We’re also lucky to be near some awesome places to ride, like Rancho Penasquitos Trail, Mission Trails Park, and Fiesta Island Park. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!

Location

Trek Bicycle San Diego Kearny Mesa
4240 Kearny Mesa Road, Suite 108, San Diego, CA
92111, United States

Hours

Reviews

4.8
1,123 reviews
5 stars
1,048
4 stars
35
3 stars
5
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service across various interactions.

Product Quality

Customers appreciate the high quality of bikes and accessories offered, often highlighting the superior performance and reliability of Trek products.

Repair Services

The repair department receives praise for quick turnaround times and effective service, although some customers noted occasional delays.

Mixed Experiences

While many reviews are positive, a few customers reported inconsistent experiences, particularly regarding communication and service policies.
  • LL
    Laura
    1 day ago
    5.0
    This store had excellent selection! The staff were friendly and very knowledgeable! Oliver was really informative and helpful! Really appreciate his assistance!
  • TT
    Tony Tani
    Dec 21, 2025
    5.0
    Great products and services. All staff are friendly and knowledgeable to give proper advices
  • EV
    Ethan Vance
    Dec 18, 2025
    5.0
    They have always been kind and treated me well. Good service both customer and mechanical. It's also nice that they carry quality kit and are the closest bike shop to my house.
  • EL
    Eileen Lo
    Dec 5, 2025
    1.0
    I bought a brand new bike from Chris for my son and picked up yesterday. When I came home, I just realized why the new bike does not have stand how can my little one park without a stand. Therefore, I called around 4:00 pm today, and a lady answered my phone. She told me I need to paid $30 for stand with free installation since I just bought yesterday. She also told me I can get a free water bottle holder. I told her ok, and I will be there in one hour. My husband took my son to the bike shop, and the lady is not there instead of the other worker named Chris was there. He is not very honest because he told my husband that we need to pay both for the water bottle holder and stand which is totally different than what the lady told me on the phone. How come same store has two different policies? Do not buy the bike from him!!
  • HK
    Heather Koerner
    Dec 4, 2025
    5.0
    10/10 recommend the service department. Axel, Jake, Daniel, and Vern all went above and beyond. I have an older e-bike in with a battery not working. The first challenge was getting my bike to the shop. Jake lives near me and offered personal help, which was so kind, but it's a long-tail cargo bike, so too big. We eventually landed on using the Roadie, UPS's courier service. (This was the only negative - driver arrived with a Prius instead of a pickup truck, so I'd use Roadie with caution. This isn't on Trek, and they pushed that feedback to UPS.) Once the bike was in the shop, Axel's AMAZING service took over. He communicated with me multiple times a week. He even took it upon himself to call up the manufacturer to troubleshoot, and found out there were a limited number of discontinued batteries coming to market. I cannot overemphasize how great this service was...I was constantly amazed at how he and the team went out of their way to get my bike working again. THANK YOU!

Frequently Asked Questions About Trek Bicycle San Diego Kearny Mesa

What types of bicycles can I find at Trek Bicycle San Diego Kearny Mesa?

You can find road, city, mountain, and electric bikes to fit your riding style at Trek Bicycle San Diego Kearny Mesa.

Does Trek Bicycle San Diego Kearny Mesa offer services for bikes of all brands?

Yes, they provide service and tune-ups for bikes of any brand.