Rebel Bikes Electric

4.5
202 reviews

About

Bicycle Store
Rebel Bikes Electric sells e-bikes, e-scooters, e-trikes, e-dirt bikes, child e-bikes, and e-bike accessories from locations in Murrieta, CA and Brighton, TN

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Rebel Bikes Electric
26175 Jefferson Avenue Suite 200, Murrieta, CA
92562, United States

Hours

Reviews

4.5
202 reviews
5 stars
171
4 stars
8
3 stars
0
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and knowledgeable, while others reported poor communication and unhelpfulness.

Repair Delays

Customers frequently mentioned long wait times for repairs and lack of follow-up communication regarding their bikes.

Product Quality

Concerns raised about the quality of bikes and parts, with some customers experiencing issues shortly after purchase.

Pricing Issues

Some customers felt prices were high and not justified, while others appreciated the reasonable pricing and good deals.

Positive Experiences

Many customers reported positive experiences with staff, particularly highlighting individual employees for their helpfulness and expertise.
  • GT
    George TheGreek
    3 days ago
    2.0
    Love Rebel bikes store . Best place to do anything with e-bikes . I bought a Surron that needed work . I couldn’t find anyplace to fix it until I found Sherri . She took the time to figure out my problem and got it done . Thanks to Rebel bikes store owner Sherri she fixed it . I’ll always go back to Rebel bikes for anything to do with e-bikes
  • BM
    Billy M
    Nov 11, 2025
    5.0
    i have many words for the people at Rebel. They were kind and caring . It felt like family . great services great product good lock Rebel . To old now to get a bigger bike. I woulf if I could
  • TS
    Tim Strickland
    Nov 8, 2025
    1.0
    Went in there to ask some questions and purchase a bike. The staff/owner were having and conversation and didnt acknowledge my existence. So I walked out, looking elsewhere for a bike now.
  • JV
    Jamie De Voss
    Oct 22, 2025
    1.0
    They do not pick up the phone or answer emails. Finally someone answered after 10 tries, and was very short and hung up. Not helpful at all. How do you expect to run a business like this.
  • AA
    Arturo A
    Sep 25, 2025
    4.0
    Clean store, clean parking lot, friendly staff, good products to choose from. I went for bike repairs because where I live (about 32 miles away) no ebike repair is available. Shame! I appreciate the thorough repairs that were performed. However, sure took longer than I expected. That bike is one of my primary vehicles. I ended up having to pay ridesharing almost daily. If YOU don't mind having to doing so, this shop is alright.

Frequently Asked Questions About Rebel Bikes Electric

Do you work on Surron bikes?

Our services for Surron bikes are limited. We primarily focus on repairing flat tires for these models.

Do you repair batteries?

We do not offer battery repair services at our locations.