Trek Bicycle La Mesa

4.8
525 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle La Mesa is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle La Mesa
8495 Fletcher Parkway, La Mesa, CA
91942, United States

Hours

Reviews

4.8
525 reviews
5 stars
484
4 stars
19
3 stars
6
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, with many customers praising individual employees for their exceptional service.

Product Knowledge

Customers appreciate the staff's expertise in bicycles and related products, often highlighting their ability to provide valuable advice and recommendations.

Repair Services

The repair services are generally well-received, with quick turnaround times and quality workmanship being frequently mentioned.

Mixed Experiences

While many reviews are positive, there are some reports of inconsistent service and issues with product returns, indicating room for improvement.

Community Engagement

Customers feel a sense of community and support from the store, with many expressing loyalty and a willingness to return for future needs.
  • JD
    J. D.
    Nov 12, 2025
    5.0
    Top Gun service dept. Fixing stuff that the other Trek stores said they fixed, La Mesa store took care of it on the spot. Thanks again
  • LF
    Linda Francis
    Nov 6, 2025
    2.0
    Well at first I thought I was happy. I brought in a trike and asked them to 'make it safe for this old fat lady'. Told them my concerns, was quoted a fair price. They fixed rear drum brake, front brake pads and then told me my derailleur was not sufficient and I agreed to a new derailleur. I bought a new bigger seat and they agreed to install at no cost. Awesome... NOT.... I took it to the beach and the chain came off the front gear and the seat kept falling down. Took it back and the first person to greet me said.... "I don't want to offend you but this is a cheap trike". Long story short I countered with .. 'is it still cheap with the new derailleur?' So he tightened up my seat and off I went for my next test ride. NO good. Took it too another shop in OB to fix the sinking seat. Long story short, I need a new seat post and my handle bars started moving. Now looking for someone that won't be embarrassed to help me with a 'cheap' trike. I feel Trek took advantage of me, especially since I asked them to go thru this trike with a fine tooth comb (basically) and they did the bare minimum and charged me almost $300 bucks and it's still not safe!!! The $300 isn't the concern, it's the fact they didn't make sure it was safe!!
  • EB
    Emile Van Der Bent
    Nov 5, 2025
    5.0
    While moving to San Diego my bike sadly lost some parts on the trip. Luckily Leon was more than capable to help me. He fixed me up with a new set of pedals and helped me with some other things. Great service!
  • AB
    Adam Bucci
    Oct 8, 2025
    5.0
    Jim and Ivan helped me out with the tires on my road bike. They were very patient and instructive and gave me the tools and information I needed to start taking care of my bike properly.
  • MG
    Melanie Gannon
    Oct 7, 2025
    5.0
    Connor in the tye dye has been a great help for us in finding a new bike. He was able to let us test different models and when the original purchase did not meet my needs, we were able to easily exchange it and pay the difference for the new option, which I have enjoyed a lot more. Trek will be my go to for future purchases and tune ups.

Frequently Asked Questions About Trek Bicycle La Mesa

What products and services does Trek Bicycle La Mesa offer?

Trek Bicycle La Mesa offers the latest products from Trek and Bontrager, bike service and tune-ups for any brand, and all essentials for your cycling adventures.

What are the operating hours of Trek Bicycle La Mesa?

The store is closed on Mondays. From Tuesday to Friday, it is open from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.