Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Folsom is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional bike fit services through Trek Precision Fit.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
801 reviews
5 stars
733
4 stars
25
3 stars9
2 stars5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Travis and Dan.
Service Quality
While many reviews highlighted excellent service and quick repairs, some customers reported issues with the service department, including incomplete repairs and rude interactions.
Product Knowledge
Customers appreciated the staff's expertise in bike selection and maintenance, often noting that employees provided thorough explanations and support.
Mixed Experiences
There were contrasting experiences reported, with some customers expressing dissatisfaction with service quality and communication, particularly regarding repairs and parts availability.
- PBPhilip Bang1 day ago5.0Awesome service! Great guys!
- CHCourtney HooglanderDec 17, 20255.0The service department is amazing.
- CFCarlo FernandezDec 6, 20255.0Great service and professionalism
- DTDon TurosDec 3, 20255.0Excellent service and support on a wide range of bikes and e-bikes. They are my go to for all things bike!
- JBJames BrownNov 15, 20251.0DO NOT TAKE YOUR BIKE HERE the people working here are rude and refused to work on my bike even when it’s all trek components I bought the bike here new and they don’t even want to maintain it worst place around sac Edit on top of that the store manager Dez is a total pushover and let’s his employees walk all over himself and customers he gave no solution to my problem other than “offering to do my brakes” which was not an offer trek has placed out multiple ads across various social media platforms stating any bike any brand this bike is a trek brand and they treated me like I had a 90s mtb out of the junk pile
Frequently Asked Questions About Trek Bicycle Folsom
What products and services does Trek Bicycle Folsom offer?
Trek Bicycle Folsom offers the latest products from Trek and Bontrager, bike service and tune-ups for all brands, and professional bike fitting through Trek Precision Fit.
Where is Trek Bicycle Folsom located?
It is located at 7610 Folsom-Auburn Rd., Folsom, CA 95630, USA.
What are the operating hours of Trek Bicycle Folsom?
The store is closed on Mondays. From Tuesday to Friday, it is open from 11:00 AM to 6:00 PM, on Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does Trek Bicycle Folsom accept credit card payments?
Yes, it accepts American Express, Discover, MasterCard, and Visa credit cards, as well as cash.
Can I shop in-store and use curbside pickup at Trek Bicycle Folsom?
Yes, Trek Bicycle Folsom offers both in-store shopping and curbside pickup options.
Do I need an appointment for bike services at Trek Bicycle Folsom?
No, appointments are not required for services at Trek Bicycle Folsom.
How can I contact Trek Bicycle Folsom?
You can contact them by phone at +1 916-836-3890 or by email at folsom@trekbikes.com.
What nearby places can I visit before or after shopping at Trek Bicycle Folsom?
You might enjoy visiting Folsom Grind for coffee, Hometown Dumpling restaurant for dining, or Historic Folsom District for shopping and sightseeing.
Are there any nearby sporting goods or related stores close to Trek Bicycle Folsom?
Yes, Gold Country Run and Sport offers sporting goods, shoes, and clothing, while Folsom Bike provides outdoor gear and sportswear.
Is there a convenient coffee shop near Trek Bicycle Folsom?
Yes, Folsom Grind is a nearby coffee shop where you can grab a drink before or after your visit.