Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Berkeley is now open.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
328 reviews
5 stars
312
4 stars
9
3 stars2
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to ensure satisfaction.
Repair Services
The bike repair services received high marks for efficiency and quality, with many customers noting quick turnaround times and thorough diagnostics.
Product Knowledge
Staff demonstrated extensive knowledge about bikes and accessories, providing personalized recommendations and support to customers.
Overall Experience
Many reviews highlighted a positive overall shopping experience, with customers expressing a strong likelihood of returning and recommending the store to others.
- NPNicholas PassaroOct 21, 20255.0Super friendly and helpful!
- ALAlex LimOct 21, 20231.0I dropped off my bike because of a recall notice on the crankset and left it at the shop overnight for a check-up. When I went to pick it up the next day, the mechanic told me the front brake was low on fluid. They also said they couldn't remove the crankset because they didn't have the tools, and the manager was on vacation for the next three weeks. It seemed a bit suspicious, but I went along with it. They referred me to Trek Oakland on Grand Ave. I left my bike there for a week, and when I picked it up, they told me the crankset was fine but charged me $50 for fixing the front brake.
- FKFarshid KetabchiSep 19, 20195.0I am a frequent cyclist (road bike) and occasional MTB rider and have been spending a fair amount of time in various bike shops around the Bay area in the recent years. Trek Berkeley is by far the best of them. Past the awesome Trek bikes (I love my Domane SLR 6 -- see photo), they provide a highly personalized service with friendly and knowledgeable staff. The store is also quite nice with cool bikes and gear that is always fun to browse. Needless to say they're expensive but I believe quality can hardly be cheap. Recently, my bike had a break issue and had to stay there for a couple of weeks awaiting 3rd party parts. They gave me a Checkpoint (Trek's gravel bike) as a loaner which I had fun riding -- another great bike.
- KBKeith BigelowMar 30, 20195.0Excellent bikes and amazing customer service. Aaron was a huge help in helping me pick out just the right bike at a great price. Thanks !!
Frequently Asked Questions About Trek Bicycle Berkeley
Where is Trek Bicycle Berkeley located?
Trek Bicycle Berkeley is located at 1045 Ashby Ave, Berkeley, CA 94710, US.
What are the opening hours of Trek Bicycle Berkeley?
Trek Bicycle Berkeley is open Tuesday to Friday from 11:00 AM to 6:00 PM, and Saturday from 10:00 AM to 6:00 PM. It is closed on Mondays and Sundays.
What services does Trek Bicycle Berkeley offer?
Trek Bicycle Berkeley provides bicycle sales and repair services, including electric bicycles.
How can I contact Trek Bicycle Berkeley?
You can contact Trek Bicycle Berkeley by phone at +1 510-370-2890 or via email at berkeley@trekbikes.com.
What payment methods are accepted at Trek Bicycle Berkeley?
Trek Bicycle Berkeley accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle Berkeley offer delivery or pickup options?
Yes, they provide in-store shopping, curbside pickup, in-store pickup, and delivery services, though same-day delivery is not available.
Can I visit Trek Bicycle Berkeley's website for more information?
Yes, their website is https://www.trekbikes.com/us/en_US/retail/berkeley/ where you can find additional details and updates.
Which notable places are near Trek Bicycle Berkeley that customers might visit?
Nearby places include Dick's Wholesale Carpet Warehouse, Mid Century Møbler (antique and furniture store), and Empirical Cycles, another bicycle shop offering rentals.
How can knowing nearby businesses help when visiting Trek Bicycle Berkeley?
Customers can combine their visit with stops at nearby shops like Sanela's Catering for food, or Walgreens for pharmacy needs, making it convenient to run multiple errands in one trip.
Are there any educational institutions near Trek Bicycle Berkeley?
Yes, John F. Kennedy University and Berkeley Business Center-Hawthorne & Stone are close by, useful for visitors or students needing bicycle services or repairs.