Showcase Whistler

4.7
217 reviews

About

Snowboard ShopVail Mountain Resorts
Book Ski Rentals in Advance and Save up to 20%! Order online and pick up slopeside.

Location

Showcase Whistler
Unit 15, 4340 Sundial Crescent, Whistler, BC
V8E 1G5, Canada

Hours

Reviews

4.7
217 reviews
5 stars
191
4 stars
9
3 stars
1
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their helpfulness, knowledge, and willingness to go above and beyond for customers.

Product Knowledge

Many reviews highlighted the staff's expertise in snowboarding gear, providing valuable advice and fitting assistance.

Repair Services

Customers appreciated the quick and effective repair services offered, often free of charge, which enhanced their overall experience.

Mixed Experiences

While most feedback was positive, a few customers reported less satisfactory interactions, particularly regarding staff engagement and product availability.
  • ZL
    Zane Livina
    2 days ago
    5.0
    Everyone's so friendly and helpful at Showcase. I'm impressed with their customer care every time I go there.
  • AJ
    Amanda James
    3 days ago
    5.0
    Fed up with my setup and wandered in and was lucky to meet Corey who went out of his way to set me with a great board and bindings. Very knowledgeable about the equipment.
  • IC
    Ian Cooper
    Jan 3, 2026
    5.0
    Unbelievably good service. This is by far the best customer service I have ever received, I cannot recommend this shop more highly.
  • TT
    TJ
    Dec 27, 2025
    5.0
    Great place to get snowboard equipment!! Jacob was knowledgeable and very helpful. Their demo option allows you to try on the board before you buy (if you end up buying, the demo fee is taken off the final cost). A great way to make sure it's the right board for you.
  • GG
    Gabrielle
    Dec 18, 2025
    5.0
    I always have such an amazing experience at showcase. The team is willing to chat gear and I’ve bought both my snowboards, at least 2(maybe 3?) pairs of boots and bindings from them. Every single time I go in they give me the time to talk about whatever I’m considering, even if I don’t purchase that day. After having a bad experience with boots that were the wrong fit they helped me find ones that matched my foot shape, and also made me go down 2 sizes. Jon is a fantastic manager who problem solved an issue for me quickly, professionally and empathetically. I will definitely continue to recommend to my friends and anyone who will listen to my rants about gear to go to showcase because the team is amazing. Thanks for being awesome 🫶🏼

Frequently Asked Questions About Showcase Whistler

What types of equipment can I rent at Showcase Whistler?

Showcase Whistler offers ski and snowboard rentals.

Can I book ski rentals online in advance at Showcase Whistler?

Yes, you can book ski rentals online in advance and save up to 20%.