Customers consistently praised the staff for their friendliness, knowledge, and willingness to help, particularly highlighting Christopher and Mickael for their exceptional service.
Product Quality
Many reviews noted the high quality of the products, especially ski and hiking gear, although some customers expressed concerns about pricing.
Boot Fitting Expertise
The boot fitting service received numerous accolades for its effectiveness, with Christopher being frequently mentioned for his skill in resolving boot-related issues.
Rental Experience
While many customers appreciated the convenience and quality of rental equipment, some reported long wait times and issues with equipment availability.
Mixed Experiences
A few customers reported negative experiences, including poor service and dissatisfaction with warranty claims, indicating inconsistency in service quality.
IH
Isabella Hornor
3 days ago
5.0
Very great experience at Whistler Solomon. Had Christopher helping me out with my boot fitting and was able to get the perfect pair of boots!
CM
Campbell McIver
Nov 13, 2025
5.0
Chris was absolutely fantastic, I came in having problems with my boot fit being too loose and he was quickly able to diagnose why and explain how we could improve the fit so I could be more confident on the board and experience less discomfort.
After some modifications we achieved a much tighter fit and needing to replace the boots prematurely has been avoided, super excited for the season ahead!
Legend Chris, can’t thank you enough!
MR
Max Rees
Nov 10, 2025
5.0
Hugh was unreal with fitting me and my mates boots. Knew heaps about Salomon’s products and would happily recommend him to anyone looking to get fitted for skis and boots! Cheers Hugh
LC
lucas castle
Nov 10, 2025
5.0
Hugh was a massive help getting my boots fitted. Extremely knowledgeable and professional. Highly recommend going to him for your boot fitting/ maintenance needs.
LA
LORENZO ABADES
Nov 3, 2025
5.0
I went to get my foot size fit for ski boots and I got the best person to do it. Christopher was a phenomenal expert about boots, feet, bones and techniques. I was amazed by all his knowledge the way he embrace the communication with so much knowledge about the field of fitting boots and all the ski recommendations.
He explain and dedicate time to make sure you get the best ski boots, really appreciate it.
If you are not sure what boots to buy, Christopher is your man.
Thank you for the amazing service