Golf Town

4.0
192 reviews
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Business Details

2401A Millstream Road, Victoria, BC
V9B 3R5, Canada
(250) 391-4500
https://locations.golftown.com/golf-town-880aa408d998

About

Golf Equipment ShopSporting Goods Store
Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.

Location

Golf Town
2401A Millstream Road, Victoria, BC
V9B 3R5, Canada

Hours

Reviews

4.0
192 reviews
5 stars
107
4 stars
42
3 stars
10
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised the helpfulness and knowledge of certain employees, others reported poor service and lack of attention from staff.

Product Selection

Customers appreciated the wide selection of golf equipment and apparel, though some expressed disappointment in the availability of specific items, especially for left-handed golfers and children.

Fitting Experience

The quality of fitting services varied significantly; some customers had excellent experiences, while others felt their fittings were inadequate and uninformative.

Communication

Customers noted improvements in communication from management after complaints, but there were also instances of poor communication regarding order statuses and in-store assistance.

Store Environment

The store atmosphere was generally described as friendly and welcoming, although some reviews highlighted instances of staff being disengaged or preoccupied.
  • AM
    Andrea Martin
    Nov 7, 2025
    1.0
    I don’t know why I keep trying to shop at this store - maybe because it’s the only one on the island. Low inventory, over-priced (unless item on clearance), and aloof staff.
  • RF
    Rick Fortunaso
    Oct 31, 2025
    5.0
    Two years ago I had a driver fitting with Tony Harris and couldn't be more happy with the experience and results. I went back to get an iron fitting with Tony this time and can't wait for the new irons to arrive. Tony is excellent at what he does and a very good guy. See him if you need a new set.
  • PN
    paul neumann
    Oct 9, 2025
    5.0
    Dropped 1500 on a set of Callaway irons ,told it would be a week to get them. Called in a week, told another couple of weeks. A great retail experience just got poisoned. update: how an organization deals with mistakes is vital for a customer experience. Golf town made it right, not with Discounts but ensuring I got my product asap ,made right and most importantly communicated with me throughout the process after my complaint.
  • RG
    Renu Gill
    Sep 7, 2025
    5.0
    I purchased my first set of golf clubs at golf town. I had a great experience. Thank you to Tony at the pro shop, you went out of your way to make my first golf experience memorable. 😊
  • KS
    Katie Sewell
    Sep 2, 2025
    5.0
    I wanted to share one of the best retail experiences I’ve had in a long time. From the friendly staff to the manager who went the extra mile with a price check and price match, we truly appreciated the effort they put in. We’ve been loyal Golf Town customers for years, and I was even an employee over 15 years ago. It’s great to see that the same culture of respect and exceptional service for customers remains strong today. Thanks again for being such lovely humans.
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Frequently Asked Questions About Golf Town

What products can I find at Golf Town in Victoria?

Golf Town offers golf shoes, clubs, balls, apparel, and bags, including top brands like Cobra, TaylorMade, and Titleist.

Does Golf Town provide custom golf club fittings?

Yes, Golf Town specializes in custom golf club fittings to help you get the perfect clubs.